iPad Pro Need advice on what to do with a "broken" iPad

Discussion in 'iPad' started by modernmoments, Jan 18, 2017.

  1. modernmoments macrumors regular

    Joined:
    Jan 15, 2012
    #1
    I have an iPad Pro 12.9. I bought one of these Pencil holders from steel connect. http://www.steelconnect.co/category-s/1820.htm

    The plastic piece that gets inserted into the lightning connector broke off and is lodged in the lightning connector and I can't get it out. I took it to a Cell Phone Repair place and they won't do it. Apple says I have to get a new iPad or send it in for service for $599!?!?!?

    Any suggestions on who I can send this to in order to get it fixed for not $600? Or am I just screwed and sell it for parts on eBay and pay the difference for a new one? The iPad is still in great shape, and works fine. But once the battery dies, I'm screwed and I can't put the charger on.

    Any ideas or help would be really appreciated. It makes it even worse that the new iPad Pro is probably coming out in March. FML.
     
  2. Smeaton1724 macrumors 6502a

    Smeaton1724

    Joined:
    Sep 14, 2011
    Location:
    Leeds, UK
    #2
    Have you tried using a nail file with a tiny amount of very strong glue on the thin profiled edge, attach it to the plastic and wait a few minutes. Then pull, or do it with something melted like a plastic that will cool and 'solder' itself to the plastic. At worst it will either - 1. break off, no better/no worse, 2. If you are not careful stick to the iPad and then break off, or 3. Work.

    Either way, keep trying.
     
  3. modernmoments thread starter macrumors regular

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    Jan 15, 2012
    #3
    I was thinking glue, but it would have to be super strong because it's not sticking out at all. I'm just concerned if glue gets on the connector internally at all, but I suppose it may be worth a try.
     
  4. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #4
    Dab the screwdriver in the glue then touch it on the plastic. If you can get activator too there will be less waiting
     
  5. elf69 macrumors 68020

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #5
    glue be fine is small amount.

    i done this after an lightning connector left the metal tip inside the charging plug.
    the plastic came out but left very tip of plug behind so was unable to insert new cable enough to charge device.

    time and patience is key here
     
  6. modernmoments thread starter macrumors regular

    Joined:
    Jan 15, 2012
    #6
    The hard part is the plastic does seat into the port decently and it takes a little tug to pull it out. I have a nail file and I might get gorilla glue to try it with the nail file. I'm just concerned when I go to pull out the nail file, if the glue isn't super tight on the plastic, it'll just snap off.
     
  7. Kekinash macrumors member

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    Nov 24, 2016
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    #7
    Heat a needle with a lighter, carefully insert into the broken plastic piece inside the ipad, wait a minute to cool down, extract and enjoy. Never put anything in the port besides the charger or the pencil itself.
     
  8. Jnesbitt82 macrumors 6502

    Jnesbitt82

    Joined:
    Oct 21, 2013
    Location:
    Ohio
    #8
    Just because I haven't seen it mentioned yet;

    Make sure your device is completely powered down before sticking anything into the port for extraction. Could you post a pic of it? I've had charging cables snap off while still inside but I've never seen one break off flush. Good luck!
     
  9. bufffilm Suspended

    bufffilm

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    May 3, 2011
  10. modernmoments thread starter macrumors regular

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    Jan 15, 2012
    #10
    Possibly, but I don't have anything nearly that narrow.
     
  11. bufffilm Suspended

    bufffilm

    Joined:
    May 3, 2011
    #11
    So if you can't borrow one, buy one.

    How much can it set you back? Under $20 easy.

    And it just might do the trick. I can't believe you are debating this...
     
  12. modernmoments thread starter macrumors regular

    Joined:
    Jan 15, 2012
    #12
    Oh, I do. I never have it on when I'm messing around with it. Here's the pic. Hard to get a good one.
    --- Post Merged, Jan 18, 2017 ---
    I'm not debating it. I just don't know if they'll have needle nose pliers that thin tipped and serrated edges. I have no issue spending the money for it.
     

    Attached Files:

  13. bufffilm Suspended

    bufffilm

    Joined:
    May 3, 2011
    #13
    It's tight.

    Odds are it won't work, but what have you got to lose?
     
  14. modernmoments thread starter macrumors regular

    Joined:
    Jan 15, 2012
    #14
    Trying glue on end of nail file. Letting it set now. Will try to remove it in an hour. Doubt it'll work, but we'll see.
     
  15. Jnesbitt82 macrumors 6502

    Jnesbitt82

    Joined:
    Oct 21, 2013
    Location:
    Ohio
    #15
    Try one of these. They sell them at Walmart for about $3.

    [​IMG]
     
  16. modernmoments thread starter macrumors regular

    Joined:
    Jan 15, 2012
    #16
    Tried it all. Nothing worked. Heated up a needle. Didn't work. Gorilla glue on nail file, didn't work. Wedging two needles on each side, didn't work.

    Part of the problem is the front side of the plastic is getting beat up so less to grip to.
     
  17. robotica macrumors 6502a

    robotica

    Joined:
    Jul 10, 2007
    Location:
    Edinburgh
    #17
    You should definitely be able to get it out with the things mentioned above.

    You will get it out eventually just keep trying a be as careful as you can.
     
  18. masotime macrumors 68020

    masotime

    Joined:
    Jun 24, 2012
    Location:
    San Jose, CA
    #18
    To me it looks pretty badly stuck. It's going to disintegrate more, which may make it get stuck more, unless you can somehow shake it out.

    I'd recommend checking out https://www.ifixit.com/Device/iPad_Pro_12.9". Being able to disassemble and shake out the wedged in stuff might be your best option.
     
  19. Badrottie Suspended

    Badrottie

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    May 8, 2011
    Location:
    Los Angeles
    #19
    Damn! I have to be careful with my precious iPad Pro 12.9!
     
  20. bufffilm Suspended

    bufffilm

    Joined:
    May 3, 2011
    #20
    It was a bad idea for the OP to use that pencil holder...using the Lightning port for that purpose is crazy.
     
  21. Badrottie Suspended

    Badrottie

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    May 8, 2011
    Location:
    Los Angeles
    #21
    And I cannot afford $599 unless I will need 3 jobs!
     
  22. mk313 macrumors 6502a

    Joined:
    Feb 6, 2012
    #22
    You mentioned that you tried all the listed suggestions, but that was posted right after the idea for the dental pick from walmart, so I'm not sure if your post included that one. If you haven't already, I'd give that one a try if it were my iPad. They are pretty cheap, really sharp & they give you some grip. I would be surprised if one of those wouldn't be able to dig into the plastic & then give you enough leverage to pull out the broken part.
     
  23. ron7624 macrumors 68020

    ron7624

    Joined:
    Oct 14, 2011
    Location:
    Houston, Texas area
    #23
    You can use a grinding wheel and grind down needle nose pliers. Needle nose pliers are inexpensive and you can certainly grind down to where you could possibly get a grip
     

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