That I agree with. In my opinion, EBay is not what it used to be, and has become a real danger zone for all.
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Need Ebay purchase advice!
- Thread starter acer
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That sounds bizarre. How can eBay just refund the money without any proof that the seller has received his item back?
I just went through a return process as a seller. The buyer wanted to return an item because he claimed it wasn't as described. I approved his request and also paid for the return shipping. He used the eBay generated shipping label which came with a tracking #. Once I had the item in my possession, I approved the final refund. eBay also refunded the final value fee.
I would fight eBay stating you never got the item. It should be on the buyer to prove they sent it. If not file a separate dispute with ebay for fraud if you can.
I had a good experience as a seller on ebay. Sold a jacket. Buyer paid, then said it wasn't as described. Said it was dirty, which I knew wasn't true, but whatever. I had said no returns in the listing, but I said cool, just ship it back, (You pay shipping) and Ill refund the money. Buyer said they already took it to the dry cleaner, and would only accept a refund of $40, which is what it cost to be cleaned, and they would keep the jacket. I declined, and offered to refund the full purchase price. So buyer files a dispute, ebay ends up ruling for the "buyer" and said they could return it (they pay shipping) and I would refund the money. So essentially the same thing I offered them originally. Well the buyer dragged their feet, so after whatever the time was, I asked for the case to closed, since I never received the item. Ebay agreed.
Well then the buyer left negative feedback, bringing down my perfect score. So I filed a complaint, and ended having to call the call center. Had the feedback removed, as the seller threatened to leave bad feedback if I didn't take their deal. Turns out that's against ebay rules, so Poof, rep made the negative feedback go away.
Anyways, just thought I'd share. I know a lot of others have had really bad experiences.
I had a good experience as a seller on ebay. Sold a jacket. Buyer paid, then said it wasn't as described. Said it was dirty, which I knew wasn't true, but whatever. I had said no returns in the listing, but I said cool, just ship it back, (You pay shipping) and Ill refund the money. Buyer said they already took it to the dry cleaner, and would only accept a refund of $40, which is what it cost to be cleaned, and they would keep the jacket. I declined, and offered to refund the full purchase price. So buyer files a dispute, ebay ends up ruling for the "buyer" and said they could return it (they pay shipping) and I would refund the money. So essentially the same thing I offered them originally. Well the buyer dragged their feet, so after whatever the time was, I asked for the case to closed, since I never received the item. Ebay agreed.
Well then the buyer left negative feedback, bringing down my perfect score. So I filed a complaint, and ended having to call the call center. Had the feedback removed, as the seller threatened to leave bad feedback if I didn't take their deal. Turns out that's against ebay rules, so Poof, rep made the negative feedback go away.
Anyways, just thought I'd share. I know a lot of others have had really bad experiences.