Need Help buying from the App Store

Discussion in 'Mac Apps and Mac App Store' started by Sdahe, Dec 27, 2013.

  1. Sdahe macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR
    #1
    Hello,

    I don't know if this is the right place for this in the forum... I have been searching in Google for this and nothing. I was going to buy an App from the app store and redeem two gift cards for $15 each card. The app costs $29.99. Now when I click buy it won't let me buy it because I don't have sufficient balance... :eek:

    How can I fix this?... What I'm doing wrong?
     
  2. Pharmscott macrumors 6502a

    Pharmscott

    Joined:
    Dec 13, 2011
    Location:
    Sacramento, CA
    #2
    Did you enter and redeem both $15 cards? If so, your balance should say $30 and it would let you "buy" the app... unless you owe Apple for previous purchases.
     
  3. Duff-Man macrumors 68030

    Duff-Man

    Joined:
    Dec 26, 2002
    Location:
    Albuquerque, NM
    #3
    Duff-Man says…yeah, it sounds from your post that have not yet redeemed the gift cards - you need to do that first. The credit from those just sits in your account until you use it, like you want to do now… Whenever I have a card I enter the code right away as there is no need to wait, and it can come unhandy if I want to buy something on my phone while out and about for some reason....oh yeah!
     
  4. Sdahe thread starter macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR
    #4
    Yes.. I redeemed the cards and the balance says $30
     
  5. CrickettGrrrl macrumors 6502a

    CrickettGrrrl

    Joined:
    Feb 10, 2012
    Location:
    B'more or Less
    #5
    Have you tried logging out of your iTunes account and then logging back in?
     
  6. Sdahe thread starter macrumors 68000

    Sdahe

    Joined:
    Oct 26, 2007
    Location:
    San Juan, PR
    #6
    I just added a $15 gift card and now I manage to download the app...
     
  7. stisdal macrumors 6502

    stisdal

    Joined:
    Feb 28, 2010
    Location:
    USA
    #7
    Tax is added to the purchase price so the app will ultimately cost a little more than $29.99.
     

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