Need help finding out what's wrong with my macbook pro.

[kurenaiz]

I use the unibody macbook pro. I haven't had any issue except the not sleeping when idle issue which, up until now, cannot be fixed.

Today, I have another major problem, which seems to be the ethernet port. It stills connect me to the internet, but it's just that sometime it is not working. In istat pro, it will says that it still connected to the internet, but I wouldn't be able to open a web page or adium. I tried both Safari and Firefox, but get the same result.

When I plugin the ethernet cable, it works for a few minutes, and then stop working, until I remove and plug it back in. So, right now I can only get internet connection for a few minutes.

I ran apple hardware test, but it said "No problem found."

Could this mean that the logic board is screw????

I'm living in Ottawa, Canada, and I don't have apple store nearby.




I use the same cable with Sony Vaio, and it works perfectly.

 

[ViciousShadow21]

I use the unibody macbook pro. I haven't had any issue except the not sleeping when idle issue which, up until now, cannot be fixed.

Today, I have another major problem, which seems to be the ethernet port. It stills connect me to the internet, but it's just that sometime it is not working. In istat pro, it will says that it still connected to the internet, but I wouldn't be able to open a web page or adium. I tried both Safari and Firefox, but get the same result.

When I plugin the ethernet cable, it works for a few minutes, and then stop working, until I remove and plug it back in. So, right now I can only get internet connection for a few minutes.

I ran apple hardware test, but it said "No problem found."

Could this mean that the logic board is screw????

I'm living in Ottawa, Canada, and I don't have apple store nearby.




I use the same cable with Sony Vaio, and it works perfectly.

if it works well with another computer than it has to be the MBP not the network.

did you run software update to make sure that everything is current? sometimes that is a quick fix. but it may be it is defective and may have to be taken to a store or sent back. it sucks to do the latter but if the drive to an apple store is out of the question for you then you might have to.

 

[iLog.Genius]

Try it in a new user to see if that helps. If it works, we know it's something you installed or changed. If the problem is still there, remove the preferences.plist from Macintosh HD/Library/Preferences/System Configuration. If that fails to help, do an archive/install without preserving user settings. And if that fails, time for a mail-in-repair.

 

[kurenaiz]

found out that it the problem is the internet connection in my dorm room. It goes away after sometime.

Don't know why, but Vaio works when MBP doesn't.

Right now, both work, without a fix.

I though this, unreasonable crap, would never happen on a mac.

 

[bossxii]

found out that it the problem is the internet connection in my dorm room. It goes away after sometime.

Don't know why, but Vaio works when MBP doesn't.

Right now, both work, without a fix.

I though this, unreasonable crap, would never happen on a mac.

? huh... you state the problem is the internet connection in your dorm room. How does it effect one machine vs another?

You make contradicting statements here, sounds like you have network issues and it's just luck of the draw if it works or not.

 

[m1stake]

found out that it the problem is the internet connection in my dorm room. It goes away after sometime.

Don't know why, but Vaio works when MBP doesn't.

Right now, both work, without a fix.

I though this, unreasonable crap, would never happen on a mac.

Apple laptops statistically need more maintenance than their PC counterparts. It's just a hardware issue, so take it to an Apple store or to your college tech shop and have them send it to apple for a fix or replacement.

Not sure why you wouldn't just take it to the college tech shop, it's a free resource to help you with these kinds of issues.

 

[uiop.]

Ironic...not trying to alarm you, but your issue sounds very similar to mine. It started out like that until the ethernet port failed completely. Apple sent it to Texas for logic board replacement this morning.

 

[borcanm]

I had the same experience. What i did to fix it was to go into NETWORK in

system preferences, selected ETHERNET, clicked on the tab do see more

advanced settings, then hit ethernet again and changed the MTU to a higher

value than what was set by default and it worked fine since then.

 

[kurenaiz]

Apple laptops statistically need more maintenance than their PC counterparts. It's just a hardware issue, so take it to an Apple store or to your college tech shop and have them send it to apple for a fix or replacement.

Not sure why you wouldn't just take it to the college tech shop, it's a free resource to help you with these kinds of issues.

I don't have one in my university, not that I know of.

? huh... you state the problem is the internet connection in your dorm room. How does it effect one machine vs another?

You make contradicting statements here, sounds like you have network issues and it's just luck of the draw if it works or not.

My MBP didn't work when the Vaio did. I tried it a couple of times, with sufficient time to come up with the conclusion that the Vaio's ethernet is better. Could be the case that my network is not working perfectly at that moment, but the Vaio seemed to handle it better than the MBP did.

By unreasonable crap, I was relating to issue that happen without a reason, which we, ex-windows users, probably are well aware of.

 

[Teddy's]

Authorized Service Centres

Well, how about these service centres?
I'm sure you have your receipt. Anyways your computer is less than a year old. Just do a little research about which one is better with mac stuff. They will help.
Good luck

btw, it is www.apple.com/ca/support

 

[m1stake]

I don't have one in my university, not that I know of.

By unreasonable crap, I was relating to issue that happen without a reason, which we, ex-windows users, probably are well aware of.

I guarantee you have a tech shop on campus. As far as "unreasonable," all computers have hardware problems. I'm sorry Apple's marketing department convinced you otherwise.