Need help fixing kernel panic error message

Discussion in 'iMac' started by Jonnygill, Jan 17, 2013.

  1. Jonnygill macrumors newbie

    Joined:
    Jan 17, 2013
    #1
    My Imac is showing a Kernel Panic error message.

    Does anyone know an easy way to fix this problem?

    It says something like "please hold down the power button until the computer turns off, then press the power button again."

    I tried this but it didn't work.

    Any suggestions would be appreciated.

    Thanks!
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    If you get a screen that looks like this:
    [​IMG]
    It's called a kernel panic. If it doesn't happen again, or very infrequently, you don't need to worry about it.
    If it does happen again, this may help:
     
  3. biecorf macrumors newbie

    Joined:
    Feb 27, 2013
    #3
    Kernel panic report- prl_client_app

    Hello


    I had it sometimes after using my parallel WIN system, with a robot every week.
    Now I have it twice a day.

    Who can help me?

    thanks in advance

    Hilde


    Interval Since Last Panic Report: 15235 sec
    Panics Since Last Report: 3
    Anonymous UUID: E2F6F567-A1C6-4514-B10B-7A2F3DE04139

    Wed Feb 27 09:50:59 2013
    panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff80002ac610, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000011c1d4034, CR4: 0x00000000000606e0
    RAX: 0xffffff80008bfa18, RBX: 0x0000000000000cd6, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff80f20d3c00, RBP: 0xffffff80f20d3d10, RSI: 0x000000000c776000, RDI: 0xffffff8016e66ba0
    R8: 0xffffff8016e66c88, R9: 0xffffff8016e66ba0, R10: 0x0000000000000010, R11: 0x0000000000000000
    R12: 0x0000000000239beb, R13: 0xffffff801ab0bba0, R14: 0x0000000004737d60, R15: 0xffffff800df8b000
    RFL: 0x0000000000010202, RIP: 0xffffff80002ac610, CS: 0x0000000000000008, SS: 0x0000000000000000
    CR2: 0x0000000000000008, Error code: 0x0000000000000002, Faulting CPU: 0x1

    Backtrace (CPU 1), Frame : Return Address
    0xffffff80f20d38c0 : 0xffffff8000220702
    0xffffff80f20d3940 : 0xffffff80002c266d
    0xffffff80f20d3ae0 : 0xffffff80002d7a1d
    0xffffff80f20d3b00 : 0xffffff80002ac610
    0xffffff80f20d3d10 : 0xffffff8000269a1a
    0xffffff80f20d3dc0 : 0xffffff800026d1ce
    0xffffff80f20d3f40 : 0xffffff80002c1f0b
    0xffffff80f20d3fb0 : 0xffffff80002d7941

    BSD process name corresponding to current thread: prl_client_app

    Mac OS version:
    11C74

    Kernel version:
    Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
    Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
    System model name: iMac12,1 (Mac-942B5BF58194151B)

    System uptime in nanoseconds: 27013676564662
    last loaded kext at 26346335028835: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f8079f000, size 94208)
    last unloaded kext at 18523175432984: com.apple.filesystems.msdosfs 1.7.1 (addr 0xffffff7f80791000, size 49152)
    loaded kexts:
    com.parallels.filesystems.prlufs 2010.12.28
    com.kaspersky.kext.kimul.44 44
    com.parallels.kext.prl_hid_hook 6.0 12106.692267
    com.parallels.kext.prl_hypervisor 6.0 12106.692267
    com.parallels.kext.prl_usb_connect 6.0 12106.692267
    com.parallels.kext.prl_vnic 6.0 12106.692267
    com.parallels.kext.prl_netbridge 6.0 12106.692267
    com.kaspersky.kext.klif 2.2.1d19
     

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