Need help freeing space on my iphone 6

[EricaV]

First let me say the things I have tried already. This iphone has 11.3 total gigs

1. Deleted text history- beautiful, it went from 2 g to 350 kb
2. Reduced photos, music and apps to no more than 5 g total

So- two problems I can't explain and need help with :
1. "documents and data" is still indicating that it is 4.3 gigs in size. I have NO documents stored on my phone or in any of my apps- even my dropbox only takes up 250kb. I assume My email folder is part of "docs and data) but my email shows only 1.8 gigs of this 4.3 docs and data allocation- What is taking up another 2 gigs ?

2. the elusive "other" is taking up 1.95 gigs. I have never known what "other" is, besides perhaps macs diligent effort to keep my phone full of unknown crap so that I am forced to constantly upgrade the phone and/or use icloud ( I will do neither).

Basically it seems that there is 4 gigs of unknown stuff taking up space- or some other glitch or illusion at play. I am willing to wipe this phone and re-build it but I would certainly rather just find a way to get rid of this apparent 4 gigs of BS. If anyone is ahead of me on this I would apreciate knowing what you did !

Any/all help appreciated !!

 

[pippakay]

hi, i can't answer the questions about what the mysterious data hogs are, but i found the following helpful in getting more space on my 6. i have NO idea why this works.

https://www.cnet.com/how-to/out-of-space-on-your-iphone-try-this-magic-trick-to-free-up-more/

 

[EricaV]

Thank you ! I tried it with both "rent" and "buy". It worked just as described but it did not free up any space :-( Thanks for the tip.

 

[Thor_1]

First let me say the things I have tried already. This iphone has 11.3 total gigs

1. Deleted text history- beautiful, it went from 2 g to 350 kb
2. Reduced photos, music and apps to no more than 5 g total

So- two problems I can't explain and need help with :
1. "documents and data" is still indicating that it is 4.3 gigs in size. I have NO documents stored on my phone or in any of my apps- even my dropbox only takes up 250kb. I assume My email folder is part of "docs and data) but my email shows only 1.8 gigs of this 4.3 docs and data allocation- What is taking up another 2 gigs ?

2. the elusive "other" is taking up 1.95 gigs. I have never known what "other" is, besides perhaps macs diligent effort to keep my phone full of unknown crap so that I am forced to constantly upgrade the phone and/or use icloud ( I will do neither).

Basically it seems that there is 4 gigs of unknown stuff taking up space- or some other glitch or illusion at play. I am willing to wipe this phone and re-build it but I would certainly rather just find a way to get rid of this apparent 4 gigs of BS. If anyone is ahead of me on this I would apreciate knowing what you did !

Any/all help appreciated !!

Might need to do a factory restore.

 

[willmtaylor]

hi, i can't answer the questions about what the mysterious data hogs are, but i found the following helpful in getting more space on my 6. i have NO idea why this works.

https://www.cnet.com/how-to/out-of-space-on-your-iphone-try-this-magic-trick-to-free-up-more/

FYI, that works with ios9, but I don't believe it does with ios10.

 

[techspin]

Serious suggestion...sell it and buy a new phone if you can afford to.

 

[pippakay]

Thank you ! I tried it with both "rent" and "buy". It worked just as described but it did not free up any space :-( Thanks for the tip.

bummer, sorry...got me an extra few gigs when i tried it. weird.
[doublepost=1476297747][/doublepost]

FYI, that works with ios9, but I don't believe it does with ios10.

ah, okay, thanks so much! will keep this in mind going forward.

 

[frankdogg]

can you upload a screenshot of your storage usage? the one you would under settings/general/storage&icloud/manage storage