Need help freeing space on my iphone 6

Discussion in 'iPhone' started by EricaV, Oct 9, 2016.

  1. EricaV macrumors regular

    EricaV

    Joined:
    Sep 20, 2008
    #1
    First let me say the things I have tried already. This iphone has 11.3 total gigs

    1. Deleted text history- beautiful, it went from 2 g to 350 kb
    2. Reduced photos, music and apps to no more than 5 g total

    So- two problems I can't explain and need help with :
    1. "documents and data" is still indicating that it is 4.3 gigs in size. I have NO documents stored on my phone or in any of my apps- even my dropbox only takes up 250kb. I assume My email folder is part of "docs and data) but my email shows only 1.8 gigs of this 4.3 docs and data allocation- What is taking up another 2 gigs ?

    2. the elusive "other" is taking up 1.95 gigs. I have never known what "other" is, besides perhaps macs diligent effort to keep my phone full of unknown crap so that I am forced to constantly upgrade the phone and/or use icloud ( I will do neither).

    Basically it seems that there is 4 gigs of unknown stuff taking up space- or some other glitch or illusion at play. I am willing to wipe this phone and re-build it but I would certainly rather just find a way to get rid of this apparent 4 gigs of BS. If anyone is ahead of me on this I would apreciate knowing what you did !

    Any/all help appreciated !!
     
  2. pippakay macrumors member

    pippakay

    Joined:
    Nov 8, 2009
    #2
  3. EricaV thread starter macrumors regular

    EricaV

    Joined:
    Sep 20, 2008
    #3
    Thank you ! I tried it with both "rent" and "buy". It worked just as described but it did not free up any space :-( Thanks for the tip.
     
  4. Thor_1 macrumors 6502a

    Joined:
    Sep 18, 2016
    Location:
    Texas
    #4
    Might need to do a factory restore.
     
  5. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #5
  6. techspin macrumors 6502a

    Joined:
    Jul 21, 2014
    #6
    Serious suggestion...sell it and buy a new phone if you can afford to.
     
  7. pippakay macrumors member

    pippakay

    Joined:
    Nov 8, 2009
    #7
    bummer, sorry...got me an extra few gigs when i tried it. weird.
    --- Post Merged, Oct 12, 2016 ---
    ah, okay, thanks so much! will keep this in mind going forward.
     
  8. frankdogg macrumors 6502

    frankdogg

    Joined:
    Mar 24, 2011
    Location:
    Mid-Wilshire LA
    #8
    can you upload a screenshot of your storage usage? the one you would under settings/general/storage&icloud/manage storage
     

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