need help on stopping a download

Discussion in 'Mac Basics and Help' started by The Toon Master, Jul 10, 2006.

  1. The Toon Master macrumors 6502

    Jul 10, 2006
    i found a video i wanted to purchase(courtesy of this stie, you guys do a great job on this site) and when i downloaded, it would randomly justt stop(its conviction:behind the scenes) and i am tryign to stop downloading it since it keeps doing this, but when i purchase something else, it starts downloading, and will stop the downloading of the other thing

    could someone please help me?
  2. SilentPanda Moderator emeritus


    Oct 8, 2002
    The Bamboo Forest
    You might have to contact Apples iTunes support people regarding this. You can also try using Spotlight to find the partial file on your computer and move it elsewhere to see if a fresh start at downloading the file lets it complete.
  3. The Toon Master thread starter macrumors 6502

    Jul 10, 2006
    thanks, and how do i contact support, i tried doing that, but i couldnt find how to contact em

    edit:forget it, loaded

    thank you for your help silentpanda

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