Need help - random Internet disconnects

Discussion in 'iMac' started by thomapa1, Sep 20, 2011.

  1. thomapa1 macrumors newbie

    Nov 10, 2010
    iMac @ 1 year old
    OSX 10.6.7
    3.2 Ghz, i3 processor, 4GB memory
    Safari v5.0.5

    Comcast ISP

    New Motorola Surfboard SB6121 Docsis 3.0 Cable Modem (plugged to Internet and Linksys) and a Linksys E4200 Wireless N router.

    Both my iMac and a work laptop (Win XP) are Ethernet hardwired to the Linksys, also have a few wireless devices (Wii and AppleTV)

    Occassionally I will open my iMacs Safari browser and it will not connect to the internet. Have to reboot the iMac and all will be well again. At this same time - my other devices continue to work fine, connect to internet with no problems.

    Where do I start troubleshooting?
    Is there an iMac app where I can get more details when my browser cannot connect to the internet?
  2. Detrius macrumors 68000

    Sep 10, 2008
    Asheville, NC
    Network Utility

    Start by checking to see if you can still ping the internet.

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