Need help - random Internet disconnects

Discussion in 'iMac' started by thomapa1, Sep 20, 2011.

  1. thomapa1 macrumors newbie

    Joined:
    Nov 10, 2010
    #1
    iMac @ 1 year old
    OSX 10.6.7
    3.2 Ghz, i3 processor, 4GB memory
    Safari v5.0.5

    Comcast ISP

    New Motorola Surfboard SB6121 Docsis 3.0 Cable Modem (plugged to Internet and Linksys) and a Linksys E4200 Wireless N router.

    Both my iMac and a work laptop (Win XP) are Ethernet hardwired to the Linksys, also have a few wireless devices (Wii and AppleTV)

    Occassionally I will open my iMacs Safari browser and it will not connect to the internet. Have to reboot the iMac and all will be well again. At this same time - my other devices continue to work fine, connect to internet with no problems.

    Where do I start troubleshooting?
    Is there an iMac app where I can get more details when my browser cannot connect to the internet?
     
  2. Detrius macrumors 68000

    Joined:
    Sep 10, 2008
    Location:
    Asheville, NC
    #2
    Network Utility

    Start by checking to see if you can still ping the internet.
     

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