Need help restoring system user/files

Discussion in 'MacBook Pro' started by sillymactricks, Jun 20, 2014.

  1. sillymactricks, Jun 20, 2014
    Last edited: Jun 20, 2014

    sillymactricks macrumors newbie

    Jun 20, 2014
    i updated my operating system the other night to 10.9.3, when i came up in the morning i had to set up my mac like i just got it with a new user, and I'm assuming it just gave me a new operating system user, and set the mac back its factory state and i can't seem to find the old one. iv gone thru looking at most of the options, can't seem to find the "deleted user" in users or any other place where the old user with all the files on it were. wondering what to to, if the files i lost are replaceable thanks. its my brothers laptop and he doesn't use timeline or anything to back up that i know of.
  2. Weaselboy Moderator


    Staff Member

    Jan 23, 2005
    A normal OS "update" will not erase the user account. It sounds like someone erased the drive first then reinstalled the OS, and that will wipe the user account and data.

    What account are you logged into the machine on now?

    If you click the Desktop then click the Go menu at the top then Go to Folder and enter /Users what do you see?
  3. 556fmjoe macrumors 65816


    Apr 19, 2014
    What is the output of typing "ls -a /Users" from a terminal?

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