Need help. Safari not working

Discussion in 'iOS 9' started by Centris 650, Dec 1, 2015.

  1. Centris 650 macrumors 6502a

    Centris 650

    Joined:
    Dec 26, 2002
    Location:
    Near Charleston, SC
    #1
    My mom was doing some online searching for Christmas decorating ideas and she had a pop on her iPad that has rendered Safari useless. (She did a screen capture which is attached.) I had her swipe close safari and even hard restart her iPad (I'm assuming she did it right. I was tech supporting her over the phone) but still safari isn't working. Any ideas?
     
  2. Centris 650 thread starter macrumors 6502a

    Centris 650

    Joined:
    Dec 26, 2002
    Location:
    Near Charleston, SC
    #2
    Here's the message.
     

    Attached Files:

  3. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #3
    Go to settings > Safari > Clear History and Website Data.

    I !#$% hate those jerks that do this to people that don't know how to get around it.

    They store that garbage in a cookie.
     
  4. Centris 650 thread starter macrumors 6502a

    Centris 650

    Joined:
    Dec 26, 2002
    Location:
    Near Charleston, SC
    #4
    Doh! I didn't even think about clearing the cache. Thanks!
     
  5. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #5
    you're welcome
     
  6. NoBoMac macrumors 6502a

    Joined:
    Jul 1, 2014
    #6
    I've stumbled onto these occasionally. And at least for me, seems Safari is getting smarter about these. After a few attempts to close the popup and tab, it appears that Safari pops a message along the lines of "Block popups from this site?".

    But, yes, clearing cache/cookies/data will at least get it back to a clean slate.
     

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