Need Help Screen isn't working

Discussion in 'iPhone' started by Shreeaunsh, Dec 25, 2016.

  1. Shreeaunsh macrumors newbie


    Oct 14, 2016
    As day to day life goes its just another tragedy in my life , my iPhone 7 fell down from my pocket FLAT on the screen. Theres not a single scratch as i had tempered glass on. Phone is ON as i can still get the haptic from home button, if i call on the no. caller can hear it ringing , but nothing on my iPhone.. Main problem is i bought my phone from US and i live in India , so i can't claim warranty here. i Tried will local stores they said they can't repair it, i have to pay 19k and get it replaced as my warranty doesn't cover it here in india
    I seek some help please guide me ! what should i do ??
  2. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    It will be hard for anyone to diagnose and help fix. You really need to get it to an Apple Store or someplace that has the equipment to diagnose. So many possibilities with a drop like this.
  3. deano1972 macrumors 6502a


    Sep 16, 2016
    United Kingdom
    Is there an Apple Store local to you in India to get it diagnosed?

    Very unlucky .. I've seen videos of iphone 7's dropped from 10 foot off a ladder onto concrete without a case with no damage, just shows you can't take these kind of tests seriously.
  4. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    Wow, what a tragedy...
    If its the screen that died try to get a new screen or if the phone itself is broken pay to have it replaced.
    Not sure what else is there to do. Get a good case for it next time and be more careful.
  5. Shreeaunsh thread starter macrumors newbie


    Oct 14, 2016
    i tried with local stores and they don't have screen , its just the screen that is dead though its not broken or anything not even a scratch on it
    --- Post Merged, Dec 25, 2016 ---
    basically i haven't used any apple product before , and i would like to know what should be my next step to get it fixed, i can try and send my phone back to US with someone or just currier it and someone will get it back for me or something like that , i have relatives there who can get the necessary things done, if apple will allow them.
    or i should try to get it done locally , pay 20grand and get it replaced as they suggested which is unlikely in my favour cause i already paid a chunk while buying
    --- Post Merged, Dec 25, 2016 ---
    even i don't believe it now , thankfully theres no scratch or crack on the phone just screen is dead.

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