Hello all, I purchased a 21.5" iMac today and need some help with it. I usually do a clean install of a new computer and erased the HD as normal, but accidentally shut it down before reinstalling the OS. The problem I'm having is now when I boot up, there is no HD for the computer to boot off of since I erased it, and when I used the Mountain Lion USB drive I created for a clean install, I hold option down on startup and select the drive and it shows a circle with a line through it and powers off. On my Macbook air, which I'm posting off of, I do the same procedure and it goes through the clean install process but doesn't on my iMac. Going to an apple store isn't an option right now since the closest one is several hours away. Can someone offer some advice or options to help?
Also, the main problem I'm having is when trying to do the clean install by holding down option, I see the drive and select it but it does the circle with the line and shuts off instead of doing like it does on my air. Any idea what could be causing this? I finally got internet recovery to start by plugging it in to our network, our wifi wouldn't show up so had to plug it in and hoping it works...
Also, the main problem I'm having is when trying to do the clean install by holding down option, I see the drive and select it but it does the circle with the line and shuts off instead of doing like it does on my air. Any idea what could be causing this? I finally got internet recovery to start by plugging it in to our network, our wifi wouldn't show up so had to plug it in and hoping it works...
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