Need help, STAT

Discussion in 'Mac Basics and Help' started by brd2887, Nov 17, 2009.

  1. brd2887 macrumors newbie

    Joined:
    May 8, 2005
    #1
    A friend of mine bought a new macbook pro from an apple store recently and is trying to install applications, but somebody at the store set up his account and didn't give him the password for his own account. Now he doesn't even have administrator privileges on his own computer.

    My question is, has anybody else had this problem, and is there a default password that Apple uses when they set up an account for somebody?

    or is there a way to reset his password?
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #2
    He should be able to boot from his grey OS DVD and use the disk utility to reset the password to get into the account.
     
  3. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #3
    Has he tried leaving it blank, i.e. no password?
     
  4. brd2887 thread starter macrumors newbie

    Joined:
    May 8, 2005
    #4
    Will probably try this if we can't find a solution right now. At the moment, we unfortunately don't have access to the OS DVD.

    Tried that, said it was incorrect.
     
  5. chown33 macrumors 604

    Joined:
    Aug 9, 2009
    #5
  6. Topher15 macrumors 6502a

    Topher15

    Joined:
    Oct 22, 2007
    Location:
    London

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