Need help syncing mail - anyone??

[ssledoux]

I am trying to figure out why my email will not sync between my phone and iPad. One thing I think is an issue is that my mail doesn’t show up at all in my iCloud list - only my iCloud mail. I can’t find just my regular mail app in the list, and I can’t figure out where in my mail settings I can choose an option having anything to do with the cloud.

I am frustrated with having to delete mail I’ve already dealt with on one device from the other.

Anyone have any ideas?

 

[BrianBaughn]

It sounds like you have an email account set up as POP3 on one or more devices…is that the case?

 

[ssledoux]

It sounds like you have an email account set up as POP3 on one or more devices…is that the case?

Not sure. How would I figure that out?

My main email is a yahoo account. I get the email on both devices - they just don’t update the same.

 

[BrianBaughn]

Not sure for Yahoo…but I think if you dig into Settings>Mail>Accounts and look in the Yahoo account for the incoming server address it will either have "pop" or "imap" as part of that address.

 

[ssledoux]

I’m not sure that’s the issue. The main issue seems to be that the yahoo mail is NOT showing up in the iCloud drive, and I’m not getting an option to have that mail account in the cloud.

 

[BrianBaughn]

I must not understand then. You're expecting your Yahoo email to be accessible in your iCloud Drive?

 

[VineRider]

I’m not sure that’s the issue. The main issue seems to be that the yahoo mail is NOT showing up in the iCloud drive, and I’m not getting an option to have that mail account in the cloud.

Which device is not showing this? Your iPad or iPhone?

 

[ssledoux]

I must not understand then. You're expecting your Yahoo email to be accessible in your iCloud Drive?

I just want my mail to sync across devices, which means I assume it should be in the list of stuff that’s being stored in the cloud like my iMessages.

I can see iCloud email in the list of things backing up to the cloud, but just the regular mail will not show up.

Bottom line is I get the email on both devices, but have to open and read or delete on each one - it won’t sync them up.

 

[BrianBaughn]

The only mail account that has anything to do with iCloud is iCloud email.

You need to check the settings I mentioned…if you didn't already.

The Mail app on iPhones and iPads, in the case of Yahoo, syncs with Yahoo's mail servers…hence the "yahoo.com" in the mail server settings for Yahoo accounts.

If the incoming server settings on both the iPhone and iPad are the IMAP ones then the accounts should be identical…within a reasonable time (the frequency of fetch settings).

If anything is set up as POP then it pulls emails from the server and likely doesn't mark the message read. Mail read in a POP account on a device does not send the read/unread status back to the server.

Mail read in an IMAP does send the read/unread status back to the server. You can change an email to "unread" and the change will reflect that at the server and also on any other devices set up as IMAP.

 

[ssledoux]

The only mail account that has anything to do with iCloud is iCloud email.

You need to check the settings I mentioned…if you didn't already.

The Mail app on iPhones and iPads, in the case of Yahoo, syncs with Yahoo's mail servers…hence the "yahoo.com" in the mail server settings for Yahoo accounts.

If the incoming server settings on both the iPhone and iPad are the IMAP ones then the accounts should be identical…within a reasonable time (the frequency of fetch settings).

If anything is set up as POP then it pulls emails from the server and likely doesn't mark the message read. Mail read in a POP account on a device does not send the read/unread status back to the server.

Mail read in an IMAP does send the read/unread status back to the server. You can change an email to "unread" and the change will reflect that at the server and also on any other devices set up as IMAP.

I tried checking it, but honestly, I don’t know where to find those settings, and/or how to change them.

I guess I just assumed anything could sync with iCloud if it was in the list, so I thought I could get regular mail to sync. I’m fairly clueless sometimes I suppose.