Need help: Unable to update iTunes,

Discussion in 'MacBook' started by kaiPhone19, Dec 5, 2008.

  1. kaiPhone19 macrumors newbie

    Mar 3, 2008

    Could you please help me on this? I am using software update and then it can see that I have 3 items that I could download and install:

    iTunes 8.0.2
    QuickTime H.264 Compatibility Update 7.5.5
    Java for Mc OS 10.5 Update 2

    But when I click on the download and install, the license software agreement will be displayed then after I clicked on the agree button, I got this error message even though I have a good DSL connection. I am even browsing the net while doing the update so how come it is saying I am not connected to the internet:

    "The update iTunes can't be installed. A networking error has occurred: timed out (-1001). Make sure you can connect to the internet, then try again."

    I did this dozen times daily with no luck. Can someone help me?

    Thanks a lot!
  2. shady825 macrumors 68000


    Oct 8, 2008
    Area 51
    You could always try removing iTunes and then reinstalling the latest version from Apple's site. You shouldnt loose any of your music/videos..

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