Need help with A Small Orange please!

[Littleodie914]

Hey guys, I just signed up for a website through asmallorange.com, paid for their tiny service and bought craigotis.com as a domain name for $10. Now what do I do. 😱

I know it sounds like an open-ended question, but I need help on just... Doing stuff. How do I edit account settings? How do I upload files? How come craigotis.com doesn't work yet? I'm not new to web design, or FTP servers or anything like that, but I can't seem to find any documentation on how to do anything with my account. I came here to ask because I know that quite a few of you guys use A Small Orange as your hosting service, and I was hoping you could give a beginner a few tips. Thanks! 🙂

 

[edesignuk]

Why not ask them? 😕 No one else is going to know better than the source 🙂

craigotis.com probably isn't working yet because new registrations will take up to around 48hrs I believe to replicate throughout all the DNS servers around the world 😉

 

[Littleodie914]

Why not ask them? 😕 No one else is going to know better than the source 🙂

craigotis.com probably isn't working yet because new registrations will take up to around 48hrs I believe to replicate throughout all the DNS servers around the world 😉

Ah, yea, probably should have tried that first... I think I'm becoming too dependent on MR 🙄

I just got their confirmation e-mail, and it said that they were going to send a welcome e-mail within 24 hours with instruction on how to access the FTP account and what-not... I apologize for "jumping the gun", if you will 🙂 😱

 

[edesignuk]

Ah, yea, probably should have tried that first... I think I'm becoming too dependent on MR 🙄

I just got their confirmation e-mail, and it said that they were going to send a welcome e-mail within 24 hours with instruction on how to access the FTP account and what-not... I apologize for "jumping the gun", if you will 🙂 😱

No problem. ASO are really helpful though, anything specific to them you are better asking them about, they always get back to queries quickly. They seem to have a very good and helpful community going in their forums too.

 

[Hoef]

Try Monday .... You should see your directory structure (default is on). I believe you get a seperate email for your domain name confirmation. BTW their help desk is really awesome. They helped me with the weirdest requests.

 

[snkTab]

for me it was almost instant. i guess it just depends on how fast email is flying some days.

 

[Littleodie914]

Alright, I got the e-mail from them, with the IP addresses, how to get to my FTP space, etc. I don't quite understand what a nameserver is or why when I go to craigotis.com it comes up with the "Index of /" thing instead of my index.html file. Thanks for the help so far! 🙂

 

[jsw]

Alright, I got the e-mail from them, with the IP addresses, how to get to my FTP space, etc. I don't quite understand what a nameserver is or why when I go to craigotis.com it comes up with the "Index of /" thing instead of my index.html file. Thanks for the help so far! 🙂

A nameserver is something that translates, say "craigotis.com" to, say "70.85.79.4". The internet runs off IP addresses, but we human types prefer to use names.

And, as far as your index.html: I don't use ASO (yet), but, with DreamHost, you need to go down to your domain folder - the top-level directory you log into isn't your web domain's top directory. Perhaps ASO is the same way. Maybe your index.html is in the wrong folder.

 

[edesignuk]

When you FTP to your domain, you need to put your index.html in /public_html/ 😉

 

[Littleodie914]

Ah! I got it. I was putting all my files in the "/" folder, when they actually needed to go into the "/public_html/" directory. Thanks for all your help guys! 😀 😀 😀

Edit: Haha thanks edesign, guess I should refresh the page before posting replies 🙄