Need help with Cox SMTP

Discussion in 'Mac Basics and Help' started by calgal88, Jul 13, 2008.

  1. calgal88 macrumors newbie

    Joined:
    Jul 13, 2008
    #1
    I'm new to Mac and have recently purchased a MacBook. I'm trying to set up my email which is with Cox e-mail and it is having trouble sending the e-mail out. I've configured outgoing server to smtp.east.cox.net and port 587. Incoming mail is fine. Can anyone help?
     
  2. swiftaw macrumors 603

    swiftaw

    Joined:
    Jan 31, 2005
    Location:
    Omaha, NE, USA
    #2
    Change it to port 25, make sure Use SSL is not checked.
     
  3. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #3
    Are you set to authenticate on port 587? I think that might be the issue... I don't think you can use that port without authentication (e.g. your Cox username and pw). I'm trying to remember how I had mine set up and if I used 587 or I just used Cox SMTP on 25 unauthenticated....
     
  4. JNB macrumors 604

    JNB

    Joined:
    Oct 7, 2004
    Location:
    In a Hell predominately of my own making
    #4
    Cox has historically blocked 25. Last time I looked at their support pages for a friend, that was still the case.
     
  5. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #5
    I thought they only blocked 25 when it went somewhere else other than their servers, but I could be wrong about that. They definitely do block 25 going to any outside server. I don't think I have my old config from when I was in Florida written down anywhere, though.
     
  6. JNB macrumors 604

    JNB

    Joined:
    Oct 7, 2004
    Location:
    In a Hell predominately of my own making
    #6
    TBH, I'm not sure anymore. They borked my cox.net address years ago, and I haven't bothered with it since (even though they're still my ISP).
     

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