My son has a 40GB - iPod (dock connector) with v2.3 software. It's on a PC running Windows 2000 Professional. Added a lot of music last night, but there were some songs missing, because they weren't added to the itunes folder. I corrected that. When I hooked his IPOD back up to the computer, it cleared it and went to reinstall everything, but it keeps dying. I tried resetting the Ipod, doing a restore, repairing Itunes, upgrading to itunes 7 and can't seem to fix it. It gives me one of the two following errors. It was working fine until we added a lot of music to it last night. It dies after uploading a small amount of songs. Could be 17 one time, or 30 the next time. I tried doing manually copy music, and also let Itunes do it automatically. The two errors we're getting is:
"The drive is not ready for use; its door may be open. Please check
drive E: and make sure that a disk is inserted and that the drive door
is closed." (I tried both USB ports, rebooted computer, reset and did a restore on the ipod, but keep getting this error)
or I get this error...
"Ipod can not be updated - required file can not be found".
I'm wondering if the Itunes library could be corrupt. I did a Itunes 7 repair, but still get the error. Also wondering if maybe the Itunes 7 isn't working well with his older Ipod. I have no problem with it on my laptop with my new 8GB nano / Windows XP.
Any suggestions? I'm going to try removing everything from his Itunes library and importing it all again, and if that doesn't work, uninstall Itunes7 and go back to Itunes 6. I don't think I was getting the "Drive is not ready...." error with Itunes6...just the second error. Now I'm getting mainly the "Drive is not ready error..." Is there something else I should try?
Thanks, Pam
"The drive is not ready for use; its door may be open. Please check
drive E: and make sure that a disk is inserted and that the drive door
is closed." (I tried both USB ports, rebooted computer, reset and did a restore on the ipod, but keep getting this error)
or I get this error...
"Ipod can not be updated - required file can not be found".
I'm wondering if the Itunes library could be corrupt. I did a Itunes 7 repair, but still get the error. Also wondering if maybe the Itunes 7 isn't working well with his older Ipod. I have no problem with it on my laptop with my new 8GB nano / Windows XP.
Any suggestions? I'm going to try removing everything from his Itunes library and importing it all again, and if that doesn't work, uninstall Itunes7 and go back to Itunes 6. I don't think I was getting the "Drive is not ready...." error with Itunes6...just the second error. Now I'm getting mainly the "Drive is not ready error..." Is there something else I should try?
Thanks, Pam