Need help with Pixma Pro 100 Printer

Discussion in 'Digital Photography' started by matt9013, Dec 22, 2015.

  1. matt9013 macrumors 6502


    Oct 27, 2013
    I need help with the Pixma Pro 100 printer and hoping people use it here. The manual and Canon support are no help at all.

    I got it all set up and did the alignment head test without a problem. I just can't print anything after that. I have tried everything and have the right photo settings. I click print and it just says printing and the power button flashes. Nothing after that and I have waited 20+ mins. The test printed in less than 5.

    I am using pro luster paper if that makes a difference and using the rear tray and not the feed tray. I have tried using the pro garden app and just Macs preview and nothing. No error code or anything, just says printing.
  2. Alexander.Of.Oz macrumors 68030


    Oct 29, 2013
    Adelaide, Australia
    Try using the feed tray, on top. That's the one I always use, even for A3+ paper. I've never had any luck with it accepting paper from the rear tray for some reason... o_O
  3. firedept, Dec 22, 2015
    Last edited: Dec 22, 2015

    firedept macrumors 603


    Jul 8, 2011
    Are you wireless or connected directly? I am connected to my router and have never had an issue. I print directly from PS, AI or any other program. On occasion I have used Print Studio Pro. Does not matter the tray I am using either.

    My suggestion would be to check your network settings through the Canon Quick Menu or try directly connecting to see if that changes anything. The power button flashing is telling me that when you send to print it is not making it there. Usually a tray issue will show a flashing yellow light on the feed button. Paper quality will not make any difference except for the ICC profile you use to print.

    Also make sure the drivers and software are up to date. You can get all that here.
  4. Bending Pixels macrumors 65816

    Jul 22, 2010
    Important Safety Tip - don't forget to close the Feed Slot Cover (yeah...I forget this every time). If you don't close the Feed Slot Cover, nuthin' will print.
  5. Badrottie Suspended


    May 8, 2011
    Los Angeles
    Very interesting. I have a Pixma Pro 100 in the self storage and haven't open it yet.
  6. tgara macrumors 6502a


    Jul 17, 2012
    Connecticut, USA
    I made the same mistake with my Pro-10. Make sure all the hatches are closed!

    It's a great printer, you should try it. I love my Pro-10.
  7. matt9013 thread starter macrumors 6502


    Oct 27, 2013
    I'm currently set up as wired and the feed slot tray was closed and firmware is up to date. Just sat there blinking the whole time.

    Thinking about taking the loss and putting it away for awhile till I'm ready to try again. Things to big to be nothing more than a paper weight.
  8. matt9013 thread starter macrumors 6502


    Oct 27, 2013
    Played around with it a little more and couldn't get it to work. Decided to try wireless and it worked. Printed a picture that came out very good. A little darker than what you see on the iMac screen but I'm sure that can be fixed by messing around in settings and all that.

    Now that it's working I'm quite happy with it and can't wait to start printing more pictures.

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