Need help with restore process..

[Blown01NJ]

Im not intent on reposting this thread but I was not clear in the other one. This is exactly what Im experiencing.

Ok I was having a few issues with my phone so I decided to restore it. I plug it in and click restore. It gives me the option to back it up, so I do. It goes through the whole restore process, then when its done I have a fresh iPhone with none of my apps or contacts on it.

Ok,fine, so I plug it back in and a screen pops up in iTunes: "An iphone has previously been synced with this computer" and it gives me the choice to set up as a new phone, or restore from backup. So I click restore from back up, wait ANOTHER half hour while it "restores" (could have sworn I just did this?!) and finally it completes.

So I unplug it again and now I have my contacts and call logs and everything is as if I never restored at all, so I think ok cool. Open up the ipod, no music is there. Why the **** not?

So I plug the iPhone BACK in thinking I can just sync the music to get it back, BUT I get the same screen that says "Set up your iPhone" with the options to restore from backup. I JUST fvcking did this. Why am I not given the option to sync my music now?!!!

 

[NeoMayhem]

Im not intent on reposting this thread but I was not clear in the other one. This is exactly what Im experiencing.

Ok I was having a few issues with my phone so I decided to restore it. I plug it in and click restore. It gives me the option to back it up, so I do. It goes through the whole restore process, then when its done I have a fresh iPhone with none of my apps or contacts on it.

Ok,fine, so I plug it back in and a screen pops up in iTunes: "An iphone has previously been synced with this computer" and it gives me the choice to set up as a new phone, or restore from backup. So I click restore from back up, wait ANOTHER half hour while it "restores" (could have sworn I just did this?!) and finally it completes.

So I unplug it again and now I have my contacts and call logs and everything is as if I never restored at all, so I think ok cool. Open up the ipod, no music is there. Why the **** not?

So I plug the iPhone BACK in thinking I can just sync the music to get it back, BUT I get the same screen that says "Set up your iPhone" with the options to restore from backup. I JUST fvcking did this. Why am I not given the option to sync my music now?!!!

Its a bug. Once you restore, then pick new phone, and then sync your music. It will work fine.

 

[Blown01NJ]

Its a bug. Once you restore, then pick new phone, and then sync your music. It will work fine.

I would, but I tried to restore from my backup about an hour ago and its about HALF WAY DONE. And what about my contacts? Will I lose them?

Im so sick of this bullshiit.

In the future if I need to restore, should I not even bother backing up?

 

[Nipz]

It did this to me so i just unpluged it. When i looked to see what it hadnt put back on my phone it was only the music etc. The contacts and stuff go on first.

Hope this helps

Ben

 

[Mikey B]

I would, but I tried to restore from my backup about an hour ago and its about HALF WAY DONE. And what about my contacts? Will I lose them?

Im so sick of this bullshiit.

In the future if I need to restore, should I not even bother backing up?

As annoying as it is, I would put your phone in DFU and start over. I've found that to be the best course of action when I restore. And with back-ups so easily corrupted, you might as well just set it up as new. Your contacts should be saved in Address Book or whatever the PC equivalent is (Outlook?) and will sync right back on.

To answer your question, your contacts live on your computer, so they will be safe.

 

[Joe23]

The process can be quite confusing. Here's the situation I had the other day...

1. Received replacement iPhone from Apple
2. Plugged in iPhone
3. Tried to restore from backup, had to upgrade the firmware first
4. Firmware upgraded, restored from backup
5. Backup restored, selected "Set up as new phone"
6. settings from restore were still present, synced music again

Hope that helps!