Need help with severe crash problem on JB iPhone 4s with 5.01

philip in al

macrumors regular
Original poster
Jun 23, 2010
234
2
I've obviously loaded some app that is causing some really strange problems with my email only connecting and downloading right after a crash and while in safe mode.

The phone crashes every time I turn it on and off, I respring and then it runs fine (accept the email just hangs forever).

I've reset network settings multiple times; deleted and setup my email again and again.

How do I find out what is causing this? I've installed crash reporter (but don't know how to decipher all the data. I've installed various programs and then reinstalled them when the crash still persist.

How do I know which apps use mobile substrate and how do I disable them?

Thanks
 

robdam1001

macrumors 6502a
Sep 23, 2008
998
2
I've obviously loaded some app that is causing some really strange problems with my email only connecting and downloading right after a crash and while in safe mode.

The phone crashes every time I turn it on and off, I respring and then it runs fine (accept the email just hangs forever).

I've reset network settings multiple times; deleted and setup my email again and again.

How do I find out what is causing this? I've installed crash reporter (but don't know how to decipher all the data. I've installed various programs and then reinstalled them when the crash still persist.

How do I know which apps use mobile substrate and how do I disable them?

Thanks
uninstall the apps one at a time until you find the culprit.
 
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roxxette

macrumors 68000
Aug 9, 2011
1,507
0
Easy fix , remove the last app/tweak you installed before things started to brake if you havent done nothing recently and problems occured all if the sudden do what the post above suggested , either way if i where you il just backup what is necesary and restore.
 
Comment

philip in al

macrumors regular
Original poster
Jun 23, 2010
234
2
I can't recall the last app that was installed. If I remember, the phone ran fine until I flew cross country. The minute I turned it on upon landing is when the crashes began. I can restore, but that will have to wait three days until I return home to my computer.

Anyone know how to read crash and system logs? I can see where thread two is causing the crash, but don't understand what that means. In the image below, you can see where it actually throws the phone into safe mode.

 
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