Need phone # for itunes support

Discussion in 'Mac Apps and Mac App Store' started by keepingup, Sep 3, 2012.

  1. keepingup macrumors member

    Joined:
    Jan 14, 2011
    #1
    I have been tortured for two days by Apple not resetting my password, security questions not working and am blocked out of my account. Wrote the first day, they responded with a pat unhelpful answer. Now they are not responding at all. I have one account, linked to five devices my family uses and we are all twiddling our thumbs and frustrated. I can't find a phone number anywhere. Do I have to make the trip to an Apple store to get help????:
     
  2. keepingup thread starter macrumors member

    Joined:
    Jan 14, 2011
    #2
    issue resolved via apple tech support. Seems somehow they sent the reset password email to someone else in my family. Very strange but it's fixed now so no harm. My advice: always call them--the two hours we spent at the Apple store were useless.
     

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