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themadrhino

macrumors newbie
Original poster
May 1, 2010
22
0
Northern VA
Hi,

Transitioning my 20 yr old special needs son to group home.

Can someone recommend the best way for remote access to iMac. He also will have iPhone and iPad.

If Apple Remote Desktop is the best way will purchase for $79 but wanted to ask first.

Thank you
 

hobowankenobi

macrumors 68020
Aug 27, 2015
2,076
883
on the land line mr. smith.
Hey. ARD works great on a local network, but is not built for use over the internet. Most local tools like ARD would need specific network/router/firewall configurations on the network where the remote device is, which may not be allowed or supported.

Generally speaking...the easiest-to-use tools have an agent or client that gets installed on the device you want to connect to, which talks to a server. This outbound connection allows the agent to initiate a secure connection without any tweaks or changes to firewalls or routers, which is the secret sauce to easy connections over the internet.

You could try using the built-in functionality with Facetime (Instructions here). Take a look at some other options in this write up too, which also lists Facetime.

Google Chrome has a free browser extension too...I used it years ago and it was OK, but updates broke it frequently, so one needed a savvy user on both sides to keep it happy. No idea if it is still is so fiddly.

If you want really simple, reliable remote connection, you might consider a paid tool. There are tons out there. GoTo was always good, but not cheap (monthly cost).

Teamviewer has a free version for personal use, which may be the most popular free tool out there. Here is a list of more to investigate too.
 
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arw

macrumors 65816
Aug 31, 2010
1,090
852
I second TeamViewer. Works very reliably with all kinds of different operating systems.

When you have managed remote access to the iMac, maybe you could benefit of Apple's Switch Control feature.
It lets you control basic functions of your son's iPhone and iPad.
All devices must be connected to the same network so it only works if you do it from your son's remote controlled iMac.

Another thought: If you use Sidecar to use the iPad as a second display for the iMac, you should basically be able to remote interact with what is displayed on the iPad ("running" macOS). Like a browser window, slideshow, etc..

Slightly off-topic: On Android devices, you can run TeamViewer Host so you can directly connect to and remote control an Android tablet. No such thing for iPhone/iPad without jailbreak.
 
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themadrhino

macrumors newbie
Original poster
May 1, 2010
22
0
Northern VA
Thank you both for responding and advice. The group home is not far away so maybe just set up and if needed have staff assist. Will checkout TeamViewer since wasn't aware.

Much appreciated your wisdom and fast response.

Have a great day
 
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