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Need some help using my scanner

D

dpett006

macrumors newbie
Original poster
Nov 4, 2008
17
0
Norfolk, VA
Hey Everybody!

I just recently bought my MBP and have yet to try and scan anything using my HP All-in-one printer/scanner/copier until a few moments ago. Printing is not a problem. But I am having trouble scanning a document. I have a button on the printer for a "quick scan" but when I press it, it shows that it is not connected to a USB port. But indeed it is, and my MBP shows the computer connected to the device. Any advice on what I may be overlooking will appreciated.

Thanks
 
dpett006 said:
Hey Everybody!

I just recently bought my MBP and have yet to try and scan anything using my HP All-in-one printer/scanner/copier until a few moments ago. Printing is not a problem. But I am having trouble scanning a document. I have a button on the printer for a "quick scan" but when I press it, it shows that it is not connected to a USB port. But indeed it is, and my MBP shows the computer connected to the device. Any advice on what I may be overlooking will appreciated.

Thanks
Click to expand...

Download the latest drivers from HP, not the ones on the CD. It should work. I had the same problem.
 
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