Need some help with different readings.

Discussion in 'Mac OS X Server, Xserve, and Networking' started by Ortiz7983, Jan 3, 2016.

  1. Ortiz7983 Suspended

    Joined:
    Aug 6, 2012
    #1
    I have Comcast and I pay for 120 Mbps. I have a Motorola Arris SB6190 and my router is a new AirPort Extreme. Now, I can't get a consistent connection of download speed. It always is up and down. Like this picture. My ideas how I can keep it constant and steady? I ask because there are people saying they get steady speeds with the SB6138 and the one I have has 32 channels compared to 16. Just so you know, all I did was connect it and got it activated and that was it. Didn't mess with any settings. ImageUploadedByTapatalk1451809244.233378.jpg
     
  2. Scary Spice macrumors regular

    Scary Spice

    Joined:
    Jul 31, 2015
    Location:
    British Columbia
    #2
    The uploads are rock solid. Ping times are fantastic. Your service should be super usable with these specs.

    I find speedtest on iOS devices reads low on Airport wifi networks with higher speed ISP services. Test using a Mac (or PC for that matter) for results that are more reflective of the real world.

    You have pretty typical results for a consumer service. If you want guaranteed super consistent speeds, you will have to pay for a managed service and they are not cheap.

    Good luck trying to get any resolution to this from your ISP.
     
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    http://192.168.100.1

    Click this link to get to the modem screens then give us a screenshot of the signal levels and also the event logs.
     
  4. Ortiz7983 thread starter Suspended

    Joined:
    Aug 6, 2012
    #4
    ImageUploadedByTapatalk1451856482.653193.jpg ImageUploadedByTapatalk1451856489.352752.jpg
     
  5. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #5
    Your signal levels look good, but it looks like you grabbed that event log right after a firmware update and reboot, so it is not showing much. Try and grab a shot of the log right after you have the connectivity issues.

    Maybe that new modem firmware they just pushed to you will help things also.
     

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