Need some1 who is developer

swindlenz

macrumors member
May 18, 2013
57
0
No one can report this to Apple.

If you obtained the DMG outside of official App Store channels then the results may be due to that.
 
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stiligFox

macrumors 65816
Apr 24, 2009
1,191
690
10.0.1.3
No one can report this to Apple.

If you obtained the DMG outside of official App Store channels then the results may be due to that.
This is not true. Developers have access to an app called Feedback Assistant. I would submit it, but Apple collects files on your specific configuration, so I'm not sure it would help them that much.
 
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swindlenz

macrumors member
May 18, 2013
57
0
This is not true. Developers have access to an app called Feedback Assistant. I would submit it, but Apple collects files on your specific configuration, so I'm not sure it would help them that much.
I know they do as I've submitted the bugs I've encountered myself in 10.10 to Apple.

Sounds like he downloaded this from a torrent site.

I'm not submitting a bug that someone has encountered from a torrented DMG. Any developer with self respect would do the same.
 
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AkuskaUK

macrumors 6502
Mar 18, 2011
373
176
Shanklin, Isle Of Wight
who cares if he downloaded it from a torrent? why not just try and help him out instead of being stuck up.
I completely agree with you. So what if he isn't a developer and obtained the Beta from external (shady) sources? He has found a bug many people may not even encounter. It should be logged and sent to Apple to stop this problem happening in public releases.
 
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mmomega

macrumors 68040
Dec 30, 2009
3,468
1,661
DFW, TX
9 out of 10 times when I submit a bug Apple asks me to also include a system report detailing everything about my system that you can have the computer generate for you and attach to your bug submission.

In order to try and fix a bug they need to know absolutely everything about your specific system and the problem you are experiencing.
 
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Ledgem

macrumors 68000
Jan 18, 2008
1,860
645
Hawaii, USA
So what if he isn't a developer and obtained the Beta from external (shady) sources?
The point is that if he didn't get it from Apple then we don't know if his copy of the operating system installer was tampered with in some form. If it was tampered with, then he may be experiencing glitches that are not present in Apple's version of the operating system. In that case, it would be a complete waste of Apple's time to try reproducing and trouble-shooting this particular issue.
 
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Julien

macrumors G4
Jun 30, 2007
11,251
4,164
Atlanta
9 out of 10 times when I submit a bug Apple asks me to also include a system report detailing everything about my system that you can have the computer generate for you and attach to your bug submission.

In order to try and fix a bug they need to know absolutely everything about your specific system and the problem you are experiencing.
Exactly (and for me it's been 10 out of 10), you can't report someone else's BR. Apple looks at YOUR system files to determine/fix the problem. Also you have to answer specific questions like steps taken and how often can you reproduce and......... You can't just say I saw or heard of a Bug.
 
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darthjames

macrumors newbie
Jun 13, 2014
17
0
Submitted, however in the future let us know what hardware you have this one. I made it clear that this was not from my devices and a report off macrumors.com

but it's a problem and not something that can be just ignored.
 
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Julien

macrumors G4
Jun 30, 2007
11,251
4,164
Atlanta
Submitted, however in the future let us know what hardware you have this one. I made it clear that this was not from my devices and a report off macrumors.com

but it's a problem and not something that can be just ignored.
I'd be carful you could violate the NDA doing this.
 
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darthjames

macrumors newbie
Jun 13, 2014
17
0
I'd be carful you could violate the NDA doing this.
Doubtful. I didn't say a word to him nor give it to him nor let him see it. I just reported a problem.

If Apple doesn't want my $99 + whatever sales tax a year for my dev subscription they don't have to have it. There is honestly nothing top-secret that once they allow the majority of the public to have access to it for a price that they give zero cares about.

I did them a solid, and let them know that even tho this individual downloaded it outside of their program, he has an issue that they need to fix. I'll get hugs all around.
 
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chrfr

macrumors G3
Jul 11, 2009
9,214
3,188
Submitted, however in the future let us know what hardware you have this one. I made it clear that this was not from my devices and a report off macrumors.com

but it's a problem and not something that can be just ignored.
This is futile as Apple doesn't have enough information to make the report useful.
The 1440x900 resolution tells me the screen shot is from a 15" MBP. I'd suspect a graphics hardware failure over an OS bug, but we can't know that without seeing more details of the OP's computer.
 
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mirageboss

macrumors member
Jun 11, 2013
35
1
Australia
Hello, I have OSX yosemite but I can't send feedback, so i would appreciate it if someone would do it for me. I found a graphics glitch that happened when I restarted my computer
No one can report this to Apple. If you obtained the DMG outside of official App Store channels then the results may be due to that.
^ That. If you got it via Apple you could submit a Bug Report (bugreport.apple.com).

This is not true. Developers have access to an app called Feedback Assistant. I would submit it, but Apple collects files on your specific configuration, so I'm not sure it would help them that much.
"Feedback Assistant" is an application for the BETA Seed Program Apple opened invitations for. Developers use the Bug Report tool (bugreport.apple.com) to submit bugs and problems and general feedback. I have not been able to get feedback assistant working, which is, i believe, because the BETA Seed program hasn't started yet.

I'm not submitting a bug that someone has encountered from a torrented DMG. Any developer with self respect would do the same.
Here here! Agreed!

I completely agree with you. So what if he isn't a developer and obtained the Beta from external (shady) sources? He has found a bug many people may not even encounter. It should be logged and sent to Apple to stop this problem happening in public releases.
And maybe it's a bug that any developer with a non-torrented beta won't encounter. Unless this is a bug that is reproducible in the Apple-distributed beta, it's not worth reporting at all.
^ This. I can understand helping the thread starter, and infact I hope someone can but you should expect problems like the above when dealing with torrented software.
 
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ZacNicholson

macrumors 6502a
Jun 25, 2011
875
1,070
Indiana
sorry buddy i tried to help you, but these people have self righteous attitudes. They act like they have never done something bad in their life. God forbid torrent a piece of software that'll end up being free anyway :rolleyes:
 
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Fimeg

macrumors regular
Jun 12, 2013
150
4
This is futile as Apple doesn't have enough information to make the report useful.
The 1440x900 resolution tells me the screen shot is from a 15" MBP. I'd suspect a graphics hardware failure over an OS bug, but we can't know that without seeing more details of the OP's computer.
No way... the darkening of the screen isn't affecting the Dock (namely the Safari icon). I've dealt with at least 100 failing units at my shop and this is not a sign of a failing card. My best guess is it's software and likely a Safari bug. As for the small glitches in the bottom right hand corner I too have had those on occasion (but only within Safari).
 
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g-7

macrumors 6502
Feb 14, 2006
389
57
Poland
A good bug report should always include clear steps to reproduce. Do you know what to do to reproduce the same behavior? If it's incidental and happened just once, I doubt it would be possible for Apple programmers to fix.
 
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chrfr

macrumors G3
Jul 11, 2009
9,214
3,188
No way... the darkening of the screen isn't affecting the Dock (namely the Safari icon). I've dealt with at least 100 failing units at my shop and this is not a sign of a failing card. My best guess is it's software and likely a Safari bug. As for the small glitches in the bottom right hand corner I too have had those on occasion (but only within Safari).
Maybe, maybe not. The bigger point is that if it isn't hardware and is a graphics driver problem, sending a screen capture and no backing data is 100% useless. Apple needs to know the hardware, the steps to reproduce, how often it happens, when the problem started.
With this, Apple wouldn't even know which graphics driver might be causing the issue, if that's what it is.
 
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iF34R

macrumors 65816
Jul 13, 2011
1,074
293
South Carolina
In addition to not having any system info, what other software is running on that machine (in the OP?). If I were Apple I would discard this in the "wtf" bin of bugs to deal with.

Not enough info provided to even try and deal with this.
 
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0092284

Suspended
Oct 8, 2013
33
12
Jesus people. What the hell is wrong with you? Just help the poor guy.

I also doubt the bug is because the OS is torrented. It´s very unlikely it was corrupted or modified by someone beforehand.

In any case, it should be reported. I assure you no one except you people give a damn about anyone illegally downloading a piece of software that will be free.:rolleyes:
 
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chrfr

macrumors G3
Jul 11, 2009
9,214
3,188
In any case, it should be reported. I assure you no one except you people give a damn about anyone illegally downloading a piece of software that will be free.:rolleyes:
Yes, nobody at Apple is going to care. Besides, the installer is signed and would fail if the OS is modified.
This cannot be reported as is. There is no useful information in screen captures.
 
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brand

macrumors 601
Oct 3, 2006
4,360
401
127.0.0.1
I've never paid $99/year for a developer account, but I do it all of the time*.

*At least 2 or 3 times in the past 10 years. The latest being about a month ago.
Not trying to nitpick but that has to be one of the loosest definitions of "all the time" I have ever heard of. Once every 5 years or even once every 3.3 years is outrageous. :eek:
 
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