Need some1 who is developer

Discussion in 'OS X Yosemite (10.10)' started by Mil0s, Jun 23, 2014.

  1. Mil0s macrumors newbie

    Joined:
    Jun 12, 2012
    #1
    Hello, I have OSX yosemite but I can't send feedback, so i would appreciate it if someone would do it for me. I found a graphics glitch that happened when I restarted my computer
     

    Attached Files:

  2. swindlenz macrumors member

    Joined:
    May 18, 2013
    #2
    No one can report this to Apple.

    If you obtained the DMG outside of official App Store channels then the results may be due to that.
     
  3. stiligFox macrumors 65816

    stiligFox

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    #3
    This is not true. Developers have access to an app called Feedback Assistant. I would submit it, but Apple collects files on your specific configuration, so I'm not sure it would help them that much.
     
  4. swindlenz, Jun 23, 2014
    Last edited by a moderator: Jun 23, 2014

    swindlenz macrumors member

    Joined:
    May 18, 2013
    #4
    I know they do as I've submitted the bugs I've encountered myself in 10.10 to Apple.

    Sounds like he downloaded this from a torrent site.

    I'm not submitting a bug that someone has encountered from a torrented DMG. Any developer with self respect would do the same.
     
  5. Nermal Moderator

    Nermal

    Staff Member

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    #5
    Not conflicting at all :p
     
  6. ZacNicholson macrumors 6502a

    ZacNicholson

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    #6
    who cares if he downloaded it from a torrent? why not just try and help him out instead of being stuck up.
     
  7. AkuskaUK macrumors 6502

    AkuskaUK

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    #7
    I completely agree with you. So what if he isn't a developer and obtained the Beta from external (shady) sources? He has found a bug many people may not even encounter. It should be logged and sent to Apple to stop this problem happening in public releases.
     
  8. dejo Moderator

    dejo

    Staff Member

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    #8
    And maybe it's a bug that any developer with a non-torrented beta won't encounter. Unless this is a bug that is reproducible in the Apple-distributed beta, it's not worth reporting at all.
     
  9. mmomega macrumors 68030

    mmomega

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    #9
    9 out of 10 times when I submit a bug Apple asks me to also include a system report detailing everything about my system that you can have the computer generate for you and attach to your bug submission.

    In order to try and fix a bug they need to know absolutely everything about your specific system and the problem you are experiencing.
     
  10. Ledgem macrumors 65816

    Ledgem

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    #10
    The point is that if he didn't get it from Apple then we don't know if his copy of the operating system installer was tampered with in some form. If it was tampered with, then he may be experiencing glitches that are not present in Apple's version of the operating system. In that case, it would be a complete waste of Apple's time to try reproducing and trouble-shooting this particular issue.
     
  11. Julien macrumors G4

    Julien

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    #11
    Exactly (and for me it's been 10 out of 10), you can't report someone else's BR. Apple looks at YOUR system files to determine/fix the problem. Also you have to answer specific questions like steps taken and how often can you reproduce and......... You can't just say I saw or heard of a Bug.
     
  12. darthjames macrumors newbie

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    Jun 13, 2014
    #12
    Submitted, however in the future let us know what hardware you have this one. I made it clear that this was not from my devices and a report off macrumors.com

    but it's a problem and not something that can be just ignored.
     
  13. Julien macrumors G4

    Julien

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    #13
    I'd be carful you could violate the NDA doing this.
     
  14. darthjames macrumors newbie

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    Jun 13, 2014
    #14
    Doubtful. I didn't say a word to him nor give it to him nor let him see it. I just reported a problem.

    If Apple doesn't want my $99 + whatever sales tax a year for my dev subscription they don't have to have it. There is honestly nothing top-secret that once they allow the majority of the public to have access to it for a price that they give zero cares about.

    I did them a solid, and let them know that even tho this individual downloaded it outside of their program, he has an issue that they need to fix. I'll get hugs all around.
     
  15. chrfr macrumors 604

    Joined:
    Jul 11, 2009
    #15
    This is futile as Apple doesn't have enough information to make the report useful.
    The 1440x900 resolution tells me the screen shot is from a 15" MBP. I'd suspect a graphics hardware failure over an OS bug, but we can't know that without seeing more details of the OP's computer.
     
  16. mirageboss macrumors member

    mirageboss

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    Australia
    #16
    ^ That. If you got it via Apple you could submit a Bug Report (bugreport.apple.com).

    "Feedback Assistant" is an application for the BETA Seed Program Apple opened invitations for. Developers use the Bug Report tool (bugreport.apple.com) to submit bugs and problems and general feedback. I have not been able to get feedback assistant working, which is, i believe, because the BETA Seed program hasn't started yet.

    Here here! Agreed!

    ^ This. I can understand helping the thread starter, and infact I hope someone can but you should expect problems like the above when dealing with torrented software.
     
  17. ZacNicholson macrumors 6502a

    ZacNicholson

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    #17
    sorry buddy i tried to help you, but these people have self righteous attitudes. They act like they have never done something bad in their life. God forbid torrent a piece of software that'll end up being free anyway :rolleyes:
     
  18. Fimeg macrumors regular

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    Jun 12, 2013
    #18
    No way... the darkening of the screen isn't affecting the Dock (namely the Safari icon). I've dealt with at least 100 failing units at my shop and this is not a sign of a failing card. My best guess is it's software and likely a Safari bug. As for the small glitches in the bottom right hand corner I too have had those on occasion (but only within Safari).
     
  19. g-7 macrumors 6502

    g-7

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    Poland
    #19
    A good bug report should always include clear steps to reproduce. Do you know what to do to reproduce the same behavior? If it's incidental and happened just once, I doubt it would be possible for Apple programmers to fix.
     
  20. chrfr macrumors 604

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    Jul 11, 2009
    #20
    Maybe, maybe not. The bigger point is that if it isn't hardware and is a graphics driver problem, sending a screen capture and no backing data is 100% useless. Apple needs to know the hardware, the steps to reproduce, how often it happens, when the problem started.
    With this, Apple wouldn't even know which graphics driver might be causing the issue, if that's what it is.
     
  21. iF34R macrumors 65816

    iF34R

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    #21
    In addition to not having any system info, what other software is running on that machine (in the OP?). If I were Apple I would discard this in the "wtf" bin of bugs to deal with.

    Not enough info provided to even try and deal with this.
     
  22. 0092284 Suspended

    Joined:
    Oct 8, 2013
    #22
    Jesus people. What the hell is wrong with you? Just help the poor guy.

    I also doubt the bug is because the OS is torrented. It´s very unlikely it was corrupted or modified by someone beforehand.

    In any case, it should be reported. I assure you no one except you people give a damn about anyone illegally downloading a piece of software that will be free.:rolleyes:
     
  23. chrfr macrumors 604

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    Jul 11, 2009
    #23
    Yes, nobody at Apple is going to care. Besides, the installer is signed and would fail if the OS is modified.
    This cannot be reported as is. There is no useful information in screen captures.
     
  24. thejadedmonkey macrumors 604

    thejadedmonkey

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    May 28, 2005
    Location:
    Pennsylvania
    #24
    Just go to https://bugreport.apple.com and fill out a ticket. I've never paid $99/year for a developer account, but I do it all of the time*.



    *At least 2 or 3 times in the past 10 years. The latest being about a month ago.
     
  25. brand macrumors 601

    brand

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    #25
    Not trying to nitpick but that has to be one of the loosest definitions of "all the time" I have ever heard of. Once every 5 years or even once every 3.3 years is outrageous. :eek:
     

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