Need to clear new mail notification in Mac Mail

Discussion in 'macOS' started by creativedogmedia, Feb 9, 2012.

  1. creativedogmedia macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #1
    I just migrated from outlook to the native Mail app on my MBP using Lion. My inbox still shows 682 unread messages and the Mail icon in my dock wont clear even after a restart and a reboot. I have no unread messages in my inbox. I have rebuilt the mailbox already. Any suggestions?
     
  2. swiftaw macrumors 603

    swiftaw

    Joined:
    Jan 31, 2005
    Location:
    Omaha, NE, USA
    #2
    Highlight all the mail, the select Message->Mark->As Unread

    Then do the same, except now select Mark as Read
     
  3. creativedogmedia thread starter macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #3
    Should have added...I did that but once I marked as unread it doubled the count in icon....marked unread and it went back to 682.
     
  4. swiftaw macrumors 603

    swiftaw

    Joined:
    Jan 31, 2005
    Location:
    Omaha, NE, USA
    #4
    First, check Prefs->General->Dock Unread Count, what is it set to?
     
  5. creativedogmedia thread starter macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #5
    It was set to all mailboxes but I changed it to inbox only and it went away....i have another mailbox that doesn't even have 682 messages in it...wonder what the 682 was referring to?
     
  6. swiftaw macrumors 603

    swiftaw

    Joined:
    Jan 31, 2005
    Location:
    Omaha, NE, USA
    #6
    It isn't a gmail account is it? Gmail has an "all mail" folder which sometimes causes problems.
     
  7. creativedogmedia thread starter macrumors 65816

    creativedogmedia

    Joined:
    Jun 26, 2011
    #7
    Nope, it's an Exchange acct. But you just reminded me that I can add that into the mix....makes life even easier.
     

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