Need urgent help - Frozen MBP at starting screen

Discussion in 'Mac Basics and Help' started by Saberlarry, Jan 5, 2016.

  1. Saberlarry macrumors newbie

    Saberlarry

    Joined:
    Jan 5, 2016
    Location:
    Hanoi, Vietnam
    #1
    hello, im very new to Mac OS as i've been using Windows eversince it came out. Recently i got a MBP 2013, it ran just fine without any problems, but after i did some changes in the system preferences, i noticed it required to enter the keychain password for several apps like talagent, safari,.. after booting up before i could use it. This morning i went through the aforementioned process again and upgraded my Mac from Maverick to Capitan, however now after booting up my MBP always freezes at the second step where it requires the Local Items keychain pw for Messages Agent. Tried to google and booted into safe mode but nothing changed. Any helps would be much appreciated! Thanks.
     
  2. satcomer, Jan 6, 2016
    Last edited: Jan 7, 2016

    satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #2
    Sounds like you had a hackie or very old plugin in that messed up with the "upgrade". Boot into the Recovery mode and reinstall a Fresh copy!
     

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