Apps Nest app says “cannot contact iPhone”

[Barbs]

I’m brand new to the Apple Watch. I just picked up the AW4 and I’m playing around with it and learning as I go. Does anyone have this app working with OS5? Not sure if it’s not working due to operator error or due to it not being updated by Nest for OS5.

 

[tekchic]

I'm having this exact same issue - super annoying. I came from an S0 where hardly any apps worked anymore anyway, and got an S4 on Friday with watchOS 5.

I've uninstalled and reinstalled the Nest app on both my phone and watch, but I still get the same error. Just left them a low rated review -- maybe they'll fix it, but Nest doesn't have a rep for doing updates all that quickly, so we'll see.

 

[ashleypenny]

I'm having this exact same issue - super annoying. I came from an S0 where hardly any apps worked anymore anyway, and got an S4 on Friday with watchOS 5.

I've uninstalled and reinstalled the Nest app on both my phone and watch, but I still get the same error. Just left them a low rated review -- maybe they'll fix it, but Nest doesn't have a rep for doing updates all that quickly, so we'll see.

Exact same issue, it I found I get nest alerts from my cameras - they’re junk though as zoomed in and tapping them takes me to the nest app error message

Check App Store though there’s a third party app one for camera one for thermostat and they’re both very good.

 

[Tj13]

Just tried mine, same issues. Not working

 

[CrownSeven]

Considering nest is owned by google now...im sure they’re rushing to get the app fixed.😕

 

[Banglazed]

Their app has alot of issues.

https://twitter.com/nestsupport/with_replies

They have a 24/7 chat or phone service. https://nest.com/choose-your-country/support/contact-us

Here is there troubleshoot guide for Watch https://nest.com/support/article/Troubleshooting-the-Nest-app-for-Apple-Watch

 

[musicpenguy]

Give the ThermoWatch a try! Supports Infograph complications (corner complications are especially good) - works over LTE and supports Siri Shortcuts! - https://itunes.apple.com/us/app/thermo-watch-for-nest/id1086717755?mt=8

 

[Toonartist]

Ok... we had a similar experience as well but it's now back working ok. What I found was that for some reason, the Nest app on the phone had created a 2nd "Home" that didn't have any equipment attached to it. Once this additional Home was deleted leaving the proper one, the app on the watch worked as normal. I can only assume the watch was connecting to that "Home" and of course, that one didn't connect to the internet as there was no equipment/account.

Anyone experiencing these problems may want to check it's not that.... just in case.