Netflix Broken for IOS

Discussion in 'iOS Apps' started by BrucePeter, May 31, 2018.

  1. BrucePeter macrumors newbie

    Joined:
    Sep 13, 2011
    #1
    Thought I would share as I haven't seen anything on this yet. Looks like the Netflix app is broken for IOS devices. They don't post anything on their website, but after speaking with their tech support - it looks like they know about it and will ask you to wait until they release a new app update.

    Your issue is: Not Able to Log into to Netflix on IOS

    You are now chatting with: Abner

    You - Hello - we cannot access our account on any of our IOS devices.

    You - When is this going to be remedied?

    Netflix Abner - Yes, it is going to get fixed on the next Netflix app update. I cannot tell you when it's going to be released because I don't have any official information on it. Just wait for the next update to be able to use Netflix as usual on your iOS devices. However, you're more than welcome to stream on another kind of devices in the meantime.

    You - Are you going to be issuing a refund? I only stream this on Apple TV, iPad and iPhone

    You - It was working two days ago what did you do?

    You - There hasn't been an app update

    You - so what happened?

    Netflix Abner - I don't have access to the specifics, and I rather restrain myself from giving you misleading info. No worries, engineering is aware of the issue and working on a fix. Regarding your inquiry about the refund, Netflix is not issuing refunds becuase of this.
     
  2. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #2
    I just went to my app and fired up an episode of Friends
    Worked fine for me on iPhone X 11.4
     
  3. P3ters macrumors newbie

    P3ters

    Joined:
    May 31, 2018
    #3
    --- Post Merged, May 31, 2018 ---
    I am having the same issues. Spoke to Netflix on the phone and they said is was an Ios problem and they are working on a new app. He had no idea when it would be fixed. Maybe it has something to do with the beta version? I have 2 devices not working on beta but my other device is fine.... thoughts?
     
  4. tosbsas macrumors 6502

    tosbsas

    Joined:
    Nov 22, 2008
    Location:
    Lima, Peru
    #4
    I got it back on iPhone 7 but on iPad its a mess. I uninstalled and reinstalled - didn't do that on iPhone, so we just can wait. Incredible
     
  5. pacorob macrumors 68000

    pacorob

    Joined:
    Apr 8, 2010
    Location:
    the Netherlands
    #5
    No problems here on various iOS devices running iOS10.3.2 and iOS11.
     
  6. tosbsas macrumors 6502

    tosbsas

    Joined:
    Nov 22, 2008
    Location:
    Lima, Peru
    #6
    confirmed by Netflix its an issue on many devices - they are working on an app update
     
  7. MacAlien macrumors 6502

    MacAlien

    Joined:
    Oct 17, 2012
    Location:
    Boston
    #7
    Has there been any word on a fix? Saw an update go out today but nada on iPad.
     
  8. TiggrToo macrumors demi-goddess

    TiggrToo

    Joined:
    Aug 24, 2017
    Location:
    Out there...way out there
    #8
    Netflix works for this chick on her 11.4 powered iPad 9.7 Pro...
     
  9. pacorob macrumors 68000

    pacorob

    Joined:
    Apr 8, 2010
    Location:
    the Netherlands
    #9
    It has been working fine on most of our iDevices running both iOS10.3.2 and iOS11.x (don't know what exact version it's on). I did notice with one iPad it couldn't play videos at one point but that had to do with a connection issue of that devices for any of the apps. After a restart of the device the iPad was working fine again and so was Netflix.
     

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