Netflix Broken for IOS

BrucePeter

macrumors newbie
Original poster
Sep 13, 2011
8
0
Thought I would share as I haven't seen anything on this yet. Looks like the Netflix app is broken for IOS devices. They don't post anything on their website, but after speaking with their tech support - it looks like they know about it and will ask you to wait until they release a new app update.

Your issue is: Not Able to Log into to Netflix on IOS

You are now chatting with: Abner

You - Hello - we cannot access our account on any of our IOS devices.

You - When is this going to be remedied?

Netflix Abner - Yes, it is going to get fixed on the next Netflix app update. I cannot tell you when it's going to be released because I don't have any official information on it. Just wait for the next update to be able to use Netflix as usual on your iOS devices. However, you're more than welcome to stream on another kind of devices in the meantime.

You - Are you going to be issuing a refund? I only stream this on Apple TV, iPad and iPhone

You - It was working two days ago what did you do?

You - There hasn't been an app update

You - so what happened?

Netflix Abner - I don't have access to the specifics, and I rather restrain myself from giving you misleading info. No worries, engineering is aware of the issue and working on a fix. Regarding your inquiry about the refund, Netflix is not issuing refunds becuase of this.
 

P3ters

macrumors newbie
May 31, 2018
1
0
Thought I would share as I haven't seen anything on this yet. Looks like the Netflix app is broken for IOS devices. They don't post anything on their website, but after speaking with their tech support - it looks like they know about it and will ask you to wait until they release a new app update.

Your issue is: Not Able to Log into to Netflix on IOS

You are now chatting with: Abner

You - Hello - we cannot access our account on any of our IOS devices.

You - When is this going to be remedied?

Netflix Abner - Yes, it is going to get fixed on the next Netflix app update. I cannot tell you when it's going to be released because I don't have any official information on it. Just wait for the next update to be able to use Netflix as usual on your iOS devices. However, you're more than welcome to stream on another kind of devices in the meantime.

You - Are you going to be issuing a refund? I only stream this on Apple TV, iPad and iPhone

You - It was working two days ago what did you do?

You - There hasn't been an app update

You - so what happened?

Netflix Abner - I don't have access to the specifics, and I rather restrain myself from giving you misleading info. No worries, engineering is aware of the issue and working on a fix. Regarding your inquiry about the refund, Netflix is not issuing refunds becuase of this.
[doublepost=1527819554][/doublepost]I am having the same issues. Spoke to Netflix on the phone and they said is was an Ios problem and they are working on a new app. He had no idea when it would be fixed. Maybe it has something to do with the beta version? I have 2 devices not working on beta but my other device is fine.... thoughts?
 

tosbsas

macrumors 6502a
Nov 22, 2008
782
187
Lima, Peru
I got it back on iPhone 7 but on iPad its a mess. I uninstalled and reinstalled - didn't do that on iPhone, so we just can wait. Incredible
 

pacorob

macrumors 68000
Apr 8, 2010
1,810
343
the Netherlands
It has been working fine on most of our iDevices running both iOS10.3.2 and iOS11.x (don't know what exact version it's on). I did notice with one iPad it couldn't play videos at one point but that had to do with a connection issue of that devices for any of the apps. After a restart of the device the iPad was working fine again and so was Netflix.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.