iPad Netflix HD problem iPad Air

Discussion in 'iPad' started by dojoman, Nov 10, 2013.

  1. dojoman macrumors 65816

    Joined:
    Apr 8, 2010
    #1
    I'm having very annoying problem with streaming HD from Netflix. For some reason I cannot get HD quality, video is very grainy on iPad Air. I compared side by side with iPad 3 and it's streaming fine, everything looks sharp on iPad 3. Is anyone having the same issue? I even reset to factory setting and same thing.
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    Your internet bandwidth is not fast enough or your WiFi router is junk. My iPad Air looks great on Netflix HD.
     
  3. dojoman thread starter macrumors 65816

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    Apr 8, 2010
    #3
    I'm using Airport and if it's junk why it works fine on my iPad 3?
     
  4. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #4
    Which AirPort? Dual band?

    Make sure both iPads are using the same network (2.4vs5GHz) for starters, also disable bluetooth see if that clears things up.

    Also try running speedtest from both iPads.
     
  5. Scuba-EMT macrumors regular

    Scuba-EMT

    Joined:
    Apr 19, 2010
    Location:
    Solomons Island, MD
    #5
    OK, I just checked mine...I have a solid 32MBp/s connection and mine is very pixelated as well. To ensure something else wasn't eating memory, I closed all apps and rebooted. After a reboot it was the same.
     
  6. dojoman thread starter macrumors 65816

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    Apr 8, 2010
    #6
    Same speed on both iPads. So I'm not the only one with the problem.
     
  7. blueroom macrumors 603

    blueroom

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    Feb 15, 2009
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    Toronto, Canada
  8. dojoman thread starter macrumors 65816

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    Apr 8, 2010
    #8
    Yep.
     
  9. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #9
    Hmm, just watched House of Cards and it looked fine. The title credits did look fuzzy though. It would appear the Netflix app needs updating for 64bit.

    Normally I watch Netflix on my ATV3 and it's flawless unless the internet is slow.
     
  10. zamboni52 macrumors regular

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    Feb 17, 2008
    Location:
    Colorado Springs
    #10
    I have the same issue. Everything looks HD on Hulu+ though.
     
  11. Tzuten macrumors 6502

    Joined:
    Sep 20, 2011
    #11
    Fired up my Netflix on the Air. Streaming works fine in HD however I have a menu display problem. Only half of the screen in Home menu and browsing titles displays. The other half is blank. Odd problem. Does not matter if it's in landscape or portrait. Hmm
     
  12. dojoman thread starter macrumors 65816

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    Apr 8, 2010
    #12
    You're right. iPhone 5S is also grainy. It's definitely 64-bit hardware issue.
     
  13. gtmac macrumors 6502a

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    Jun 25, 2010
    #13
    Agreed Hulu looks awesome and Netflix looks like crap.
     
  14. T4R06 macrumors 65816

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    CT
  15. zamboni52 macrumors regular

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    Feb 17, 2008
    Location:
    Colorado Springs
    #15
    Confirmed. I deleted and reinstalled and everything looks good. I tried Private Practice which is in Super HD (not sure what that is) and after a few seconds of pixelation it came in super clear.
     
  16. Ronnoco macrumors 68030

    Ronnoco

    Joined:
    Oct 16, 2007
    Location:
    United States of America
    #16
    Just watched an episode of 24 in HD on NetFlix and no problems whatsoever. In fact, it looked awesome.
     
  17. dojoman thread starter macrumors 65816

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    Apr 8, 2010
    #17
    Not working for me still grainy.
     
  18. oomega1 macrumors member

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    May 29, 2003
    #18
    With a lot of 64 bit improvements for other apps. Sometimes uninstalling and reinstalling fixes the problems. I had apps making my iPhone5 run super hot. After a quick uninstall and reinstall, it works. Updates don't always work right.
     
  19. mokeiko macrumors 6502

    Joined:
    Jul 19, 2007
    #19
    Go into settings, Netflix and make sure video playback wi-if only is selected.

    mokeiko
     
  20. dojoman thread starter macrumors 65816

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    Apr 8, 2010
    #20
    Already did it still grainy, even checked player setting on Netflix site it's showing HD streaming. I'm afraid it's hardware problem?
     
  21. joeshmo2010 macrumors 6502a

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    Jun 25, 2009
    Location:
    Seattle, WA
    #21
    24!!!!! I can't wait for Jack to come back
     
  22. gtmac macrumors 6502a

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    Jun 25, 2010
    #22
    Did a network reset and mine now works perfectly!
     
  23. Breitling65 macrumors 6502

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    Mar 3, 2011
    #23
    What? How is that 64-bit related? Maybe it is full moon as well?
     
  24. daudi81 macrumors regular

    Joined:
    Oct 26, 2013
    #24
    Dude, I have the EXACT same issue. My iPad 3 and nexus 7 load up HD just fine. The Air sticks at low res. If I reboot the iPad, it works sometimes. But more often than not it sticks with low resolution. I have a 100mbit line as well with an Asus AC router....bandwidth is not the issue. If anyone can figure it out let me know. It's just weird that the iPad 3 has no issues with this and it has the same version of iOS.
     
  25. HankHowdy macrumors 68040

    HankHowdy

    Joined:
    Dec 2, 2012
    Location:
    Victorville CA
    #25
    On my rMini I can stream in HD on just 3 Mbps. I think that's pretty cool.
     

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