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LarryJoe33

macrumors 68030
Original poster
Jul 17, 2017
2,665
1,136
Boston
Netflix and Hulu won't play in Safari. Not sure if this is a general Safari thing or a High Sierra Safari thing? Tried enabling both Flash and Silverlight. No luck. They both work with Chrome.
 
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Cleared for Netflix and still not working. I hate having to use Chrome. Any other ideas? Getting the "oops something went wrong"
 
Silverlight might be the culprit - I do experience frequent hiccups when using Netflix & XFINITY, but they get straightened out after a page refresh. Really annoying to deal with though.
 
No luck, very annoying. I tried everything I can think of. I give up. Xffinity, DirectTV Now and HBO GO all work. Showtime, Netflix and Hulu do not.
 
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Sorry to hear that LarryJoe, some more things I thought of but you've probably already checked:
  • Try disabling any extensions you have installed.
  • Try viewing Netflix in a Private Window.
  • Give the Safari Tech Preview a shot and see if it yields different results.
 
Sorry to hear that LarryJoe, some more things I thought of but you've probably already checked:
  • Try disabling any extensions you have installed.
  • Try viewing Netflix in a Private Window.
  • Give the Safari Tech Preview a shot and see if it yields different results.

Thank for trying. I appreciate it. I’m not familiar with the Safari tech preview?
 
No problem! Safari Tech Preview is basically a beta version of Safari with new technologies, it might help. https://developer.apple.com/safari/technology-preview/
Thanks for the link. I tried it and still no luck. Strange, it has to be a setting. A few questions on the Tech Preview, can you use extensions with it? It seemed to have all my bookmarks, but my password manager extension wasn't there? Lastly, I noticed a Safari Beta above it for download, I assume this is the same version in High Sierra?
 
Thanks for the link. I tried it and still no luck. Strange, it has to be a setting. A few questions on the Tech Preview, can you use extensions with it? It seemed to have all my bookmarks, but my password manager extension wasn't there? Lastly, I noticed a Safari Beta above it for download, I assume this is the same version in High Sierra?
I'll try to answer the best I can.
  • Extensions work in the Tech Preview just like in regular safari. You just need to install them separately.
  • I use iCloud Keychain and my passwords transferred over to Tech Preview, might be different if you're using third party but I'm not sure.
  • Correct, I believe everyone on High Sierra is using Safari 11 beta right now. Tech Preview includes some more features and is considered to be more unstable.
 
I'll try to answer the best I can.
  • Extensions work in the Tech Preview just like in regular safari. You just need to install them separately.
  • I use iCloud Keychain and my passwords transferred over to Tech Preview, might be different if you're using third party but I'm not sure.
  • Correct, I believe everyone on High Sierra is using Safari 11 beta right now. Tech Preview includes some more features and is considered to be more unstable.

Thank you. I use LastPass (iOS and MacOS) and have been using it for at least 6 years I believe. If I weren't using it I surely would use iCloud Keychain. It seems very competent. I think I will stick with regular Safari beta for now (you did mean "unstable" right and not "stable"?), I did notice that Keychain was carried over to Tech Preview.

Hopefully, Netflix, Hulu and Showtime will start working in Safari or the next release. I don't really want to use Chrome.
 
Thank you. I use LastPass (iOS and MacOS) and have been using it for at least 6 years I believe. If I weren't using it I surely would use iCloud Keychain. It seems very competent. I think I will stick with regular Safari beta for now (you did mean "unstable" right and not "stable"?), I did notice that Keychain was carried over to Tech Preview.

Hopefully, Netflix, Hulu and Showtime will start working in Safari or the next release. I don't really want to use Chrome.
Yeah, Tech Preview gets hiccups when visiting some poorly optimized websites but it's nothing too bad. I use Safari 11 as my main right now and log on to the Tech Preview from time to time.

Sorry you're still experiencing issues, and I hope they get back to working again!

Edit: I do have Flash installed on Safari 11 as well btw, and I do enable it for some websites. I didn't see if you tried that or not, but it could be a temporary solution.
 
Yeah, Tech Preview gets hiccups when visiting some poorly optimized websites but it's nothing too bad. I use Safari 11 as my main right now and log on to the Tech Preview from time to time.

Sorry you're still experiencing issues, and I hope they get back to working again!

Edit: I do have Flash installed on Safari 11 as well btw, and I do enable it for some websites. I didn't see if you tried that or not, but it could be a temporary solution.
Thanks for the clarification. Yes, I have tried messing with both Flash and Silverlight, on/on, on/off, off/on...you get the point. It's obviously bugging me!
 
There's also a known issue with Netflix where you get the Oopps! error if you have an older LCD screen attached that doesn't offer some sort of digital dingus passthrough cable. I don't know. I thought it was hogwash until I plugged in an old 17" Dell LCD screen. The screen works fine, but Netflix refuses to load (even on the iMac screen) when the external display is plugged-in.
 
Damn, I still can't get Netflix, Hulu or Showtime to play on the latest build. I think I have tried everything. Cleaning cookies, cache, etc. Silverlight, Flash on/off, reinstall, etc. It's bugging me!
 
try creating a test 'admin' account and see if they work there (then you'll at least know if the problem is global, or tied to your account). you did try reinstalling silverlight?
 
try creating a test 'admin' account and see if they work there (then you'll at least know if the problem is global, or tied to your account). you did try reinstalling silverlight?

I did try reinstalling Silverlight. I’ll give the admin account a shot. Seems odd that this could be the issue but you know more than me about this stuff.
 
you may want to export your bookmarks (so you can re-import them back), then completely reset safari (you'll lose cookies, etc as well). but simplest for now: use chrome for netflix/hulu... not what you want, but at least it works...
 
you may want to export your bookmarks (so you can re-import them back), then completely reset safari (you'll lose cookies, etc as well). but simplest for now: use chrome for netflix/hulu... not what you want, but at least it works...
The reality is that I almost never use my MBP for Netflix, Hulu or Showtime, but its bugging me. Just when I travel. I'll lean on Chrome for the rare occasion I want to watch these. Actually, Chrome really works better for most streaming TV Type content anyway. For example, the layout of the Xfinity site doesn't load the way it's supposed to with Safari (a very important menu bar is missing).
 
updated to pb8 last night, and amazon streaming is no longer working here in safari (error 1707). netflix works. i updated silverlight, signed out/back in, cleared cookies etc.

anyone else?
 
Well, everything is working again. I am not sure if it's because of yesterday's update or that I cleared my history. I cleared my history and then I had to log into every site again (including this one). I had already tired clearing cookies a while ago. I didn't think clearing history would clear cookies or at least it hasn't in the past. That's the good news.

The bad news is that Amazon Prime is doing the same for me. Error 7107, you aren't alone. I am pretty sure iOS11 also couldn't play Amazon streaming. Has to be a bug or issue between the two.
 
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