Netflix randomly crashing

Discussion in 'Apple TV and Home Theater' started by bblovestech, Apr 18, 2015.

  1. bblovestech macrumors newbie

    bblovestech

    Joined:
    Dec 6, 2014
    Location:
    STL
    #1
    Hi I have an Apple TV 3rd gen and Netflix is randomly crashing. I'm on the latest software for the Apple TV.
     
  2. CaTOAGU macrumors 6502

    Joined:
    Jul 15, 2008
    Location:
    Manchester, UK
    #2
    Mine's crashing too, during playback it will crash back to the shows title page. It started since updating to the latest version of iOS. Tried doing a reinstall but that didn't help.
     
  3. cwerdna macrumors 6502

    Joined:
    Jan 19, 2005
    Location:
    SF Bay Area, California
  4. dgbarar macrumors regular

    dgbarar

    Joined:
    Feb 27, 2014
    Location:
    Fountain Hills, AZ
    #4
    Same problem here in Arizona with Netflix since updating to the newest software on ATV3. I am going along fine then suddenly the screen blanks and I am back to menu.

    Donald Barar
     
  5. brianlbaker macrumors member

    brianlbaker

    Joined:
    Jun 25, 2010
    #5
    I too am struggling with Netflix. I can access any other channel on my ATV3 without trouble, but Netflix just sits and spins, with the "Accessing Netflix" on the screen.

    I used to reboot it at that point with mostly, but not always, success.

    Now, I let it time out, and it says something to the effect of, "Netflix cannot be accessed at this time, please try again later." From there, I click the back button, which takes me to the main ATV screen. I click on Netflix, and everything is good.

    Odd bug.

    I'm not sure whose fault it is.
     
  6. northernbaldy macrumors 6502a

    northernbaldy

    Joined:
    Jan 13, 2010
    Location:
    the north, UK
  7. Viremia macrumors regular

    Joined:
    Nov 6, 2006
    #7
    gen 2 AppleTV and have noticed this crashing as well

    rather annoying
     
  8. l3it3r macrumors regular

    l3it3r

    Joined:
    Oct 12, 2011
    Location:
    Hagerstown, MD
    #8
    It crashed on me about 4 or 5 times this weekend. Was still a better experience than the Amazon Fire TV stick though. That thing is horrible for netflix. (prime video is bad ass, however)
     
  9. Beelzbub macrumors regular

    Joined:
    Feb 6, 2012
    #9
    Happened on my Apple TV 2 over the weekend.

    I would be in the middle of watching Netflix and the show I was watching would stop and go back to the menu of the show I was watching. Or it would stop and the Apple TV would reboot.

    I did not try any other apps as I was just using Netflix over the weekend. Hopefully it get fixed.
     
  10. brianlbaker macrumors member

    brianlbaker

    Joined:
    Jun 25, 2010
    #10
    It started happening on HBO NOW and Hulu this weekend as well.

    We need a fix, fast.
     

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