Netflix runs poorly

Discussion in 'MacBook Pro' started by james1758, May 23, 2015.

  1. james1758 macrumors regular

    james1758

    Joined:
    May 26, 2013
    Location:
    UK
    #1
    As my umbp is not new enough to utilise the html5 netflix have implemented, I'm stuck with Silverlight :mad:

    My fans run at the highest rpm and heats to 85-90+°C when netflix is running, I wouldn't mind this as my laptop constantly runs at 70-85°C but the problem comes when my netflix starts lagging. I just turned my computer back on this afternoon, and within seconds the playback from netflix was lagging and frame skipping, its watchable, obviously, but horrible.

    I have 60+mbps internet so connection speed is not the problem, its my mac I presume, anybody know of any fixes?

    Heres my activity monitor from just now...
    Screen Shot 2015-05-23 at 13.29.54.png Screen Shot 2015-05-23 at 13.30.48.png

    Thanks for any help,
    James
     
  2. james1758 thread starter macrumors regular

    james1758

    Joined:
    May 26, 2013
    Location:
    UK
    #2
    Also I had netflix about 3 years ago, but I don't remember it being a problem back then
     
  3. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #3
    Netflix is streaming higher bit rate content now than it did 3 years ago, it's possible your older Mac just can't handle it.
     
  4. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #4
    What version OS X? My older 2008 machine handles HTML5 fine.

    Though I don't subscribe to netflix so I cannot test that out.
     
  5. duervo macrumors 68000

    duervo

    Joined:
    Feb 5, 2011
    #5
    I use Netflix in Safari on my 2011 mini (i7 dual core) without issue, so I doubt it's the age of your system.

    Check the console app for any error messages both before and while watching a video.
     
  6. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #6
    https://help.netflix.com/en/node/23742

    Looks like HTML5 requires a 2011 or newer Mac.
     
  7. Cindori macrumors 68040

    Cindori

    Joined:
    Jan 17, 2008
    Location:
    Sweden
    #7
    I'm pretty sure Chrome defaults to HTML5.
    Netflix is working fine on my 2010 MBP without Silverlight installed, using Chrome.
    Safari complains about Silverlight not being installed.
     
  8. brdeveloper macrumors 68020

    brdeveloper

    Joined:
    Apr 21, 2010
    Location:
    Brasil
    #8
    Google Chrome is the solution as Cindori says. It plays Netflix smoothly in HTML5 mode. Make sure you updated the video decoder component by entering the url chrome://components

    Safari will only play Netflix in HTML5 on Yosemite AND an i-Series processor (SandyBridge an newer).
     
  9. james1758, May 23, 2015
    Last edited: May 23, 2015

    james1758 thread starter macrumors regular

    james1758

    Joined:
    May 26, 2013
    Location:
    UK
    #9
    Damn I was hoping there was a way to 'fix' silverlight. But I guess I'll use chrome if that means I can use html5! :)

    How do I update the video decoder in chrome? Because I just got a silverlight notification when I went fullscreen on chrome, does this mean chrome is still using silverlight? Ideally I'd uninstall silverlight but I need it for Sky Go.

    Screen Shot 2015-05-23 at 22.02.22.png
     
  10. brdeveloper macrumors 68020

    brdeveloper

    Joined:
    Apr 21, 2010
    Location:
    Brasil
    #10
    Type in the address bar chrome://components and click the button "check for updates at the WidevineCdm line. Then clear cookies (or the entire history, so Netflix playing preference will be reset in the browser).
     

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