Netflix update?

Discussion in 'iPad' started by charlesbobby, Jan 9, 2012.

  1. charlesbobby macrumors newbie

    Joined:
    Jan 6, 2012
    #1
    I've updated my Netflix app to the latest version but no matter how many times I restart my iPad and/or reinstall the app, it won't show the updated GUI. It still shows the old iPhone style GUI. I've even called Netflix support and they new less about it than I did. It's driving me crazy.

    Is anyone else having this problem?
     
  2. seeharrison macrumors regular

    seeharrison

    Joined:
    Nov 8, 2011
    #2
    I updated to the latest version when it came out and I've had no problems.
     
  3. CanonX macrumors newbie

    Joined:
    Nov 11, 2010
    #3
    I believe you need to be on IOS 5 to get the new GUI. What firmware are you currently on?
     
  4. seeharrison macrumors regular

    seeharrison

    Joined:
    Nov 8, 2011
    #4
    Good to know! I'm on iOS5 and that never occurred to me.
     
  5. charlesbobby thread starter macrumors newbie

    Joined:
    Jan 6, 2012
    #5
    Resolved

    I was on the latest iOS update (5.0.1) when I was having the issue. However, I finally got a hold on the right support personal on Netflix's end. mobilesupport@netflix.com "did something on the backend" and the next time I opened the application the new UI was showing. I'm not sure what they did and why it was just affecting my devices and I never told them anything about my account. Neverless they resolved the issue promptly and I have to commend them for that.
     

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