Netflix update?

charlesbobby

macrumors newbie
Original poster
Jan 6, 2012
6
0
I've updated my Netflix app to the latest version but no matter how many times I restart my iPad and/or reinstall the app, it won't show the updated GUI. It still shows the old iPhone style GUI. I've even called Netflix support and they new less about it than I did. It's driving me crazy.

Is anyone else having this problem?
 

seeharrison

macrumors regular
Nov 8, 2011
168
0
I've updated my Netflix app to the latest version but no matter how many times I restart my iPad and/or reinstall the app, it won't show the updated GUI. It still shows the old iPhone style GUI. I've even called Netflix support and they new less about it than I did. It's driving me crazy.

Is anyone else having this problem?
I updated to the latest version when it came out and I've had no problems.
 

CanonX

macrumors newbie
Nov 11, 2010
13
0
I've updated my Netflix app to the latest version but no matter how many times I restart my iPad and/or reinstall the app, it won't show the updated GUI. It still shows the old iPhone style GUI. I've even called Netflix support and they new less about it than I did. It's driving me crazy.

Is anyone else having this problem?
I believe you need to be on IOS 5 to get the new GUI. What firmware are you currently on?
 

charlesbobby

macrumors newbie
Original poster
Jan 6, 2012
6
0
Resolved

I was on the latest iOS update (5.0.1) when I was having the issue. However, I finally got a hold on the right support personal on Netflix's end. mobilesupport@netflix.com "did something on the backend" and the next time I opened the application the new UI was showing. I'm not sure what they did and why it was just affecting my devices and I never told them anything about my account. Neverless they resolved the issue promptly and I have to commend them for that.