Network printer always pauses

Discussion in 'OS X Yosemite (10.10)' started by lnels, Mar 11, 2015.

  1. lnels macrumors newbie

    Joined:
    Mar 4, 2015
    #1
    I continuously get a hanging paused status in the print jobs app. Sometimes uninstalling and reinstalling the print driver will work, but not for long. It's usually a random mixture of steps that will temporarily fix the problem, by deleting print jobs, uninstalling, deleting keychain credentials and reinstalling. It always come's back. Any ideas?
     
  2. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #2
    A couple of things to try. First remove the printer from system preferences, repair permissions, reboot, add the printer back in and see if it helps. Next try creating a new user and see if it happens in the new user account.
     
  3. lnels thread starter macrumors newbie

    Joined:
    Mar 4, 2015
    #3
    What exactly do you mean by repair permissions? I should have mentioned that this is happening to other people, Mac specific.
     
  4. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #4
    Remove the printer first, then open the Utilities Folder->Disk Utility. Select Macintosh HD (or whatever your hard drive is called), Repair Permissions button. Reboot the computer when you are done. Add the printer back in again. See if this make any difference.
     
  5. lnels thread starter macrumors newbie

    Joined:
    Mar 4, 2015
    #5
    What kind of permissions will that delete? What applications will be effected by doing that? Network and app preferences?
     
  6. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #6
    It repair the permissions on system files. Sometimes when the permissions on system files are not correct applications and system services can stop working correctly. It does not delete anything. If anything it can improve situations where things are not running correctly. It is one of things to try. Read more about it here: https://support.apple.com/en-us/HT201560
     
  7. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #7
    Are you running the latest driver? Any known issues discussed on the printer manufacturers website? If it is Mac-specific how are the "successful" users printing - from what OS and method? Do you have a network admin?
     
  8. SusanK macrumors 68000

    Joined:
    Oct 9, 2012
    #8
    My printer hesitates when it is on the network. Sometimes it's not online for whatever reason. In that case I delete the printer in settings and add it back. That usually works.

    No delays or disappearances connected to the USB port on the Mac.

    I repair permissions frequently for many reasons.
     
  9. lnels thread starter macrumors newbie

    Joined:
    Mar 4, 2015
    #9
    That will work once in awhile, but usually the same problem happens after I add it back, even after deleting my keychains and re-entering my credentials.
     
  10. Hugetrn macrumors newbie

    Joined:
    Jan 15, 2015
    #10
    I had the same problem. Try removing your printer and adding from the IP tab. That worked for me.
     
  11. lnels thread starter macrumors newbie

    Joined:
    Mar 4, 2015
    #11
    That will definitely work but they sometimes change the IP addresses without warning, and that seems slightly complicated for other students here who know nothing about computers.
     

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