Networking issue for newbie/oldie

Discussion in 'Mac Basics and Help' started by msjhaffey, Aug 9, 2007.

  1. msjhaffey macrumors newbie

    Joined:
    Dec 12, 2006
    #1
    I convinced the daughter of a friend to buy a Mac and she did. She then phoned to say she was having problems connecting to the Internet. Assuring her it was easy, I went around only to leave an hour later baffled.

    She has a new Macbook and plugged it into their home router (which also happily connects a Dell). Going to System Preferences->Network shows values against IP address, Subnet mask and Router (and says 'You are connected to the Internet') but we couldn't get up browser windows.

    So I tried connecting my own macBook, which I've used in dozens of networked environments. Same problem. The Dell was working. The Network was connected to use DHCP.

    In desperation I tried pinging, and this is what I got

    sean-haffeys-powerbook58:~ msjhaffey$ ping www.ibm.com
    PING www.ibm.com.cs186.net (129.42.56.212): 56 data bytes
    36 bytes from office1.mshome.net (192.168.0.16): Redirect Host(New addr: 192.168.0.1)
    Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
    4 5 00 0054 32a8 0 0000 40 01 cc98 192.168.0.194 129.42.56.212

    36 bytes from office1.mshome.net (192.168.0.16): Redirect Host(New addr: 192.168.0.1)
    Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
    4 5 00 0054 32ce 0 0000 40 01 cc72 192.168.0.194 129.42.56.212

    36 bytes from office1.mshome.net (192.168.0.16): Redirect Host(New addr: 192.168.0.1)
    Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
    4 5 00 0054 32d6 0 0000 40 01 cc6a 192.168.0.194 129.42.56.212

    Does that mean anything to anyone? I feel I am being stupid, but remain baffled.
     
  2. MacsRgr8 macrumors 604

    MacsRgr8

    Joined:
    Sep 8, 2002
    Location:
    The Netherlands
    #2
    Tried a manual IP address?

    Which is the "real" router? 192.168.0.1?
    Which is the DNS? 192.168.0.16?

    I would hav etried the following manual IP setiings:

    Your Mac: 192.168.0.99
    Subnet: 255.255.255.0
    Router 192.168.0.1
    DNS 192.168.0.1

    or

    Your Mac: 192.168.0.99
    Subnet: 255.255.255.0
    Router 192.168.0.16
    DNS 192.168.0.16

    or

    Your Mac: 192.168.0.99
    Subnet: 255.255.255.0
    Router 192.168.0.1
    DNS 192.168.0.16

    or

    Your Mac: 192.168.0.99
    Subnet: 255.255.255.0
    Router 192.168.0.16
    DNS 192.168.0.1

    ... to find out which settings are working.

    You could also try the Dell and see which IP adresses for DNS and Router (Gateway) it uses.

    EDIT:

    I pinged www.ibm.com too:

    ping www.ibm.com
    PING www.ibm.com.cs186.net (129.42.58.212): 56 data bytes
    ^C
    --- www.ibm.com.cs186.net ping statistics ---
    6 packets transmitted, 0 packets received, 100% packet loss
    quad:~

    Looks like ibm.com won't be pinged, apple.com OTOH does.
     

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