Originally posted by hob
i'm trying to teach my mum to use a pc OR mac, either is good, but my only mac is my iBook. I think she would most benefit from knowing windows, because, to be honest, (and lets not start a debate on this one) it's what she most likely to encounter everywhere, and also when she get's sick of it, I can lure her to joyous Mac OS
She's not exactly a senior citizen, but she is pushing 50! I, and my late father, have all struggled to teach her to use something computer based - so has anyone got and suggestions or links that I may find useful??
If you can take the time to teach her yourself, and you are a patient person, she'll probably like that method of learning best. When teaching somebody one on one, here are a few tips:
* Be patient. If your personality doesn't allow it, forget being a good teacher.
* Let them do the typing and clicking, no matter how much slower it is than if you grabbed the mouse and keyboard and did it for them.
* Make it relevant by teaching them with activities THEY are interested in. For example, I like to start any Internet lesson off with the question "What's a topic you are interested in?" Then I show them how to search google for that topic, they see 10,000 pages about other people who collect Estonian muffin tins (or whatever), and they are hooked! Likewise, if they just want to e-mail Aunt Mabel and play a card game, that's fine. They can learn about other programs later, if and when they want to.
* Do a little bit at a time. Have a weekly lesson for an hour, not a daily one. If you go too fast, they lose their confidence about getting the hang of it.
* Don't tell them too much. (I often fail when it comes to this rule.) If there are three ways to launch an application, don't teach them all three. One is enough. Use menu choices instead of Command-key (or Alt-key) combinations.
* If you know what they'll want to do with their computer, a little advance preparation can pay off. Make aliases, dock items, or shortcuts for the applications they will use, ahead of time and when they aren't watching, so they don't think they have to understand what you are doing. Hide applications they won't use. Set their preferences suitably, such as turning off some of the million toolbar icons before they use MS Word.
* Test printing and Internet connections ahead of time. You don't want to be diagnosing system setup problems during lesson 1. If you do, you'll have to turn into a wizard and scare the poor mortals!