New 13" MBP - unable to install OS X

Discussion in 'MacBook Pro' started by Dale Cooper, Aug 5, 2010.

  1. Dale Cooper macrumors regular

    Dale Cooper

    Joined:
    Sep 20, 2005
    #1
    Hi,
    got my new MBP today - but it's been a disaster so far:

    1) install new momentus xt HD
    2) tried to clone old hd (in external display) to new hd, but the cloned disk was not bootable
    3) tried to install OS X fra restore DVD - failed after a couple of minutes
    4) tried to install fra retail Snow Leopard disk - Kernel panick before the installation screen comes up

    I assumed there was some problem with the new disk, so I reinstall the original drive..

    5) tried to install OS X fra restore DVD - failed after a couple of minutes
    6) tried to install fra retail Snow Leopard disk - Kernel panick before the installation screen comes up
    7) tried to install OS X TO a USB-drive - failed after a couple of minutes
    8) tried to install OS X FROM a USB-drive - kernel panick.
    9) tried the diagnostic test - found no errors
    10) tried my bootable tech tools pro disk - kernel panick

    Summary:
    - installing OS X from restore DVD fails
    - booting from anything but the restore DVD causes kernel panicks.

    Any suggestions on what I can do (except return the machine)? Thanks!
     
  2. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #2
    Did you format the drive under Mac OS X Extended Journaled before you attempted to install the OS?
     
  3. Dale Cooper thread starter macrumors regular

    Dale Cooper

    Joined:
    Sep 20, 2005
    #3
    Yes, the drive(s) have been formattet to Extended Journaled.

    Edit:
    I've (once again) tried to install from the restore DVD, and this time I checked the error log:

    reading from /System/Installation/Packages/JavaTools.pkg: Input/Outpuit error
    error processing data: Input/output error
    [repeat x 5]
    Failed ot download package from file://localhost/System/Installation/Packages/JavaTools.pkg and no alternate source.
    Install failed: [...]

    So it may seem like there is a problem reading the install disk - but that doesn't explain why any other bootable media causes kernal panics...
     
  4. DewGuy1999 macrumors 68040

    DewGuy1999

    Joined:
    Jan 25, 2009
    #4
    Does the original HD still have a bootable OS on it? Will the MBP boot it? If yes to those questions, put the new HD in the external case, partition & format it, and then clone the internal to the external, swap the drives and you should be good to go.
     
  5. Dale Cooper thread starter macrumors regular

    Dale Cooper

    Joined:
    Sep 20, 2005
    #5
    Unfortunately, I formatted the original drive while I was (trying) to install OS X on the new drive... Looks like I have to go back to the store tomorrrow:mad:
     
  6. DewGuy1999 macrumors 68040

    DewGuy1999

    Joined:
    Jan 25, 2009
    #6
    Have you checked to see if the connector on the HD as well as the optical drive are firmly connected? How about the RAM, did you do anything with it during this upgrade?
     
  7. Dale Cooper thread starter macrumors regular

    Dale Cooper

    Joined:
    Sep 20, 2005
    #7
    No, I didn't touch the RAM initially, and I've checked all the connectors. I've also tried to remove one of the RAM-modules to check if it could have been corrupted, but that didn't help either.
     
  8. DewGuy1999 macrumors 68040

    DewGuy1999

    Joined:
    Jan 25, 2009
    #8
    When you formatted the HDs did you choose GUID for the partition map?
     
  9. Dale Cooper thread starter macrumors regular

    Dale Cooper

    Joined:
    Sep 20, 2005
  10. DewGuy1999 macrumors 68040

    DewGuy1999

    Joined:
    Jan 25, 2009
    #10
    You're welcome. Sorry I couldn't come up with something more helpful.
     

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