iPhone 14 Pro Max New 14 Pro Max Dead After Transfer

[PTVMan]

I am setting up my new 14 Pro Max and transferring from 13 Pro Max. All seemed to go well as 13 said Transfer Complete. But now 14 Pro Max won't turn on! Any ideas? Pleas help.

 

[drew0020]

Try a hard reset. That should work. Good luck

 

[PTVMan]

Try a hard reset. That should work. Good luck

How do I do a hard reset?

 

[drew0020]

How do I do a hard reset?

I think volume up then down and hold power

 

[ajibarra]

It happened the same to me, the hard reset is the solution

 

[winterny]

Same happened to me, and a hard reset did push it forward. This is how you do it:
1) Quick press volume up
2) Quick press volume down
3) Hold "side button" (power button) until apple logo appears

Really sort of stunned that this bug wasn't caught before release.

 

[logib]

Same here!

 

[Costino1]

Same thing happened to me. Hard reset is required. Thought my phone was toast out of the box.

 

[xxray]

It happened to me too! Luckily, it still transferred everything over thank god.

 

[whadzinaname]

I did a device to device transfer from my 13 Pro Max to 14 Pro Max and no issues at all.

 

[PTVMan]

Thanks everyone! I don't think that is said enough in these forums.

 

[Jimmie Geddes]

Once my 14 Pro Max was finished with the transfer from my 13 Pro Max, it rebooted to a black screen. There was no way to turn it on with the power button, connecting it to a charger produced the same result. I decided to do a force reset, volume up, volume down, and hold the power button. Sure enough, that fixed the dark black screen that was powered on the whole time but pitch black.

 

[jmr50]

Same problem here. Force reset seems to have unstuck it for me too (13 Pro to 14 Pro, non-MAX)

 

[TechOps]

Same happened to me with the 14 Pro!

 

[brenam]

So glad I found this solution. I was tripping when I transferred the data to the new phone and it wouldn’t turn on. I did the hard reset and that worked. Thanks!

 

[prosdds]

Same thing happened to me. Had used the new iPhone 14 Pro Max about 5 days then noticed screen was black. The hard reset fixed it though. Hope this gets fixed in an iOS update

 

[Calwalker1]

Same issue here. woke up this morning to a completely dead iPhone. I’d tried force resetting it by holding power and volume and nothing happened. Was about to make the inconvenient pilgrimage to an Apple store to get replaced. But this forum got me out of a pickle!

many thanks all, hopefully apple can fix ASAP and help others avoid this very stressful process.

 

[usagora]

This actually happened to me with an iPad Air 4 last year. Would not turn on out of the box and had to do a hard reset. That was the first time I ever had an Apple product fail right out the gate (though it never happened again, thankfully).