New 15" Retina Macbook Pro

Discussion in 'MacBook Pro' started by mickeydean, Dec 13, 2013.

  1. mickeydean macrumors 6502

    Joined:
    Dec 9, 2011
    #1
    2.6/1TB/750m/16Gb

    Crashes very often and sleep wake failures pretty often too.

    Anyone else?

    I know how to maintain a mac and haven't been using any intensive software.

    Help?
     
  2. sonyisawesome macrumors regular

    Joined:
    Jul 24, 2012
    #2
    Heard about this sleep crash so many times from the new models of 15".

    I haven't heard any of this with the early 2013 model.
     
  3. Quu macrumors 68030

    Quu

    Joined:
    Apr 2, 2007
    #3
    I had the same exact 15" as you (same BTO options) which I used for about 8 days before returning it. I never experienced any of these crashing issues that you described.

    Did you do a migration from another Macintosh / Time Machine Backup? Do you have any software running constantly that you can list here and potentially deactivate to see if that is the problem?

    Have you checked your Macs logs by opening Console.app? It may indicate where the fault is.

    And of course give Apple a call or try the new online Apple support website and chat with a representative.
     
  4. mickeydean thread starter macrumors 6502

    Joined:
    Dec 9, 2011
    #4
    Clean install. I tried isolating the issue. The logs I've surveyed don't tell me what it is (I don't have the technical background to diagnose it this far). Any other pointers? Thanks
     
  5. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern California
    #5
    Mine has restarted while in sleep like 2-3 times.
     
  6. hybrid62 macrumors member

    Joined:
    Mar 19, 2008
    #6
    I have the mid 2012 and it does the something but only after i upgraded to maverick...so i am wondering if its something in maverick that causing it.
     
  7. lagisibuk macrumors 6502

    Joined:
    Jun 25, 2013
    Location:
    Always Somewhere
    #7
    I ever similiar experience like this with 15 Retina mid 2012.
    after install mavericks, i need to patch all OS X needed (java, etc)...
    and then, when install office 11, you need to complete lates update from office 11...

    hope this can help you.
     
  8. Ryan1524 macrumors 68000

    Ryan1524

    Joined:
    Apr 9, 2003
    Location:
    Canada GTA
    #8
    Disconnect all your external USB drives. I find this fixes the issue on mine. Probably a Mavericks bug.
     
  9. mickeydean thread starter macrumors 6502

    Joined:
    Dec 9, 2011
    #9
    Thanks. I think there was an update from Apple that helped.
     
  10. MCAsan macrumors 601

    MCAsan

    Joined:
    Jul 9, 2012
    Location:
    Atlanta
    #10
    Did not see it on mavericks or now on yosemite
     
  11. Dilster3k macrumors 6502a

    Dilster3k

    Joined:
    Jul 20, 2014
    Location:
    Frankfurt, Germany
    #11
    I have a near configuration to yours and I have never experienced anything like this. I would definitely take it to your local Apple store.
     

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