New 15" touch bar MacBook Pro - frequent app crashes

Discussion in 'MacBook Pro' started by Ulmer, Nov 18, 2016.

  1. Ulmer macrumors newbie

    Joined:
    Nov 7, 2002
    #1
    I received my new MacBook Pro yesterday. Stock higher-end 2.7 ghz / 512 GB model.

    It seems great so far, except I've had some issues with apps crashing. Office apps, Safari, Messages, Cisco AnyConnect. All have crashed on me some. It also seems like the crashing app will lose network connectivity (just the app, not other apps) and then crash shortly thereafter. Within a minute to two. Might be related somehow.

    Really don't want to wipe this thing and start from scratch. Anyone running into this??
     
  2. vddobrev macrumors regular

    Joined:
    Oct 28, 2016
    Location:
    Haskovo, Bulgaria
    #2
    Crash as in stop responding and you have to force quit, or? Can you give more details, what is in the logs?
     
  3. Ulmer thread starter macrumors newbie

    Joined:
    Nov 7, 2002
    #3
    Crash, as in might stop responding briefly and then the app closes itself or sometimes it's just instant. Either way, the app quits on its own. I don't have to force quit it.

    Not sure how much if this needs to be included, but here are a couple crashes:

    Process: Messages [1073]
    Path: /Applications/Messages.app/Contents/MacOS/Messages
    Identifier: com.apple.iChat
    Version: 10.0 (5500)
    Build Info: Messages-601006001000000~1
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Messages [1073]
    User ID: 501

    Date/Time: 2016-11-18 10:14:47.358 -0600
    OS Version: Mac OS X 10.12.1 (16B2659)
    Report Version: 12
    Anonymous UUID: 7389C24F-7331-2EE2-65ED-.............

    Sleep/Wake UUID: 84AEF0E8-4B9C-4932-A5BD-.............

    Time Awake Since Boot: 27000 seconds
    Time Since Wake: 9800 seconds

    System Integrity Protection: disabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument'
    terminating with uncaught exception of type NSException
    abort() called

    --------------------------------------------------------------------------------------

    Process: Cisco AnyConnect Secure Mobility Client [14797]
    Path: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app/Contents/MacOS/Cisco AnyConnect Secure Mobility Client
    Identifier: com.cisco.Cisco-AnyConnect-Secure-Mobility-Client
    Version: 3.1.13015 (3.1.13015)
    Code Type: X86 (Native)
    Parent Process: ??? [1]
    Responsible: Cisco AnyConnect Secure Mobility Client [14797]
    User ID: 501

    Date/Time: 2016-11-18 08:23:34.895 -0600
    OS Version: Mac OS X 10.12.1 (16B2659)
    Report Version: 12
    Anonymous UUID: 7389C24F-7331-2EE2-65ED-.............

    Sleep/Wake UUID: 84AEF0E8-4B9C-4932-A5BD-.............

    Time Awake Since Boot: 20000 seconds
    Time Since Wake: 3100 seconds

    System Integrity Protection: disabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [0]

    VM Regions Near 0x20:
    -->
    __TEXT 0000000000001000-00000000000bc000 [ 748K] r-x/rwx SM=COW /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app/Contents/MacOS/Cisco AnyConnect Secure Mobility Client
     
  4. Ulmer thread starter macrumors newbie

    Joined:
    Nov 7, 2002
    #5
    Thanks, it's been behaving all afternoon, so I'm going to leave it alone and hope for the best. I'll give the reset a try if issues continue.
     
  5. Ducki macrumors newbie

    Joined:
    Nov 13, 2016
    #6
    Same crash issues here, all segmentation faults. Will try the SMC reset as well.
     
  6. Ducki macrumors newbie

    Joined:
    Nov 13, 2016
    #7
    Doesn't work for me, still intermittent crashes.
     
  7. carestudio macrumors 6502

    Joined:
    Aug 6, 2008
    #8
    Same crash problem here. The textEdit, Finder and Grab and many other applications would crash. I have seen it several times on my new 15". I had to force to cold restart. Lost some of my works. No solution at this moment.
    --- Post Merged, Dec 7, 2016 ---
    for your information, I am using 10.12.2 beta 4. I am going to update to beta 5.
     
  8. mfram macrumors 65816

    Joined:
    Jan 23, 2010
    Location:
    San Diego, CA USA
    #9
    Maybe try a hardware test on your computer. Maybe bad RAM or CPU?
     
  9. Ducki macrumors newbie

    Joined:
    Nov 13, 2016
    #10
    I did already, Apple diagnostics didn't find anything, memtest neither. :(
     
  10. catburgers macrumors newbie

    catburgers

    Joined:
    Dec 13, 2016
    #11
    I got my MBP on Friday. I spent the weekend getting it set up. I have frequent application crashes as well. The apps that crash most often are Eclipse and Sublime Text 2. Java applications crash frequently. This is exceedingly troublesome. I can't even develop code on my machine. Every mac I've had has been stable for Java. This machine is a huge problem.


    Process: eclipse [2557]
    Path: /Volumes/VOLUME/*/Eclipse.app/Contents/MacOS/eclipse
    Identifier: org.eclipse.platform.ide
    Version: 4.4.2 (4.4.2.M20150204-1700)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: eclipse [2557]
    User ID: 502

    Date/Time: 2016-12-13 22:02:24.300 -0800
    OS Version: Mac OS X 10.12.2 (16C67)
    Report Version: 12
    Anonymous UUID: FAAA24A4-CBFA-B73A-2705-DC5305D7DB8B

    Sleep/Wake UUID: 2C844955-6723-4F29-9A5E-7FF03AB7F505

    Time Awake Since Boot: 6700 seconds
    Time Since Wake: 3900 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000003c
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [0]
     

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