New 2011 MBP battery problem

Discussion in 'MacBook Pro' started by Jarrahammer, Aug 6, 2011.

  1. Jarrahammer macrumors member

    Jarrahammer

    Joined:
    Aug 6, 2011
    Location:
    OC
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A5274d Safari/7534.48.3)

    hello i am new to the mac community and the forum. I received my new 2011 MBP i5 13" today as a gift and i love it so far. The only problem is it has to be plugged in all the time and it shuts off if the adapter gets unplugged. It is also telling me that the battery is not charging but also says it is 83% charged. I tried searching about the problem but cant find a solution. Do you think this is a factory issue? Any help would be greatly appreciated
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #2
    That is not normal and should be brought to the attention of Apple's customer service.
     
  3. Jarrahammer thread starter macrumors member

    Jarrahammer

    Joined:
    Aug 6, 2011
    Location:
    OC
    #3
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A5274d Safari/7534.48.3)

    Well thats not good...thought id find someone here who had a similar problem. Guess im off to the apple store tomorrow
     
  4. getz76 macrumors 6502a

    getz76

    Joined:
    Jun 15, 2009
    Location:
    Hell, AL
    #4
    Try an SMC reset. If that does not work, bring it in.
     
  5. Jarrahammer thread starter macrumors member

    Jarrahammer

    Joined:
    Aug 6, 2011
    Location:
    OC
    #5
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A5274d Safari/7534.48.3)

    Just tried that...no luck. I Hope apple can resolve the issue without a repair time. I waited so long to get it and id hate to have to wait even more
     
  6. thinkinblue613 macrumors 6502

    thinkinblue613

    Joined:
    Dec 13, 2010
    Location:
    Planet Earth
    #6
    At least you're going to get rid of a faulty battery. I felt the same way when my 2011 MBP just stopped working... Next thing I knew, the logic board and battery needed to be replaced after two weeks of using it.

    Now its running strong... So far. :)
     
  7. Chiuy macrumors 6502

    Joined:
    May 24, 2011
    Location:
    NorCal, Bay Area
    #7
    It's probably a faulty battery. Better just return it and get a new one.
     
  8. itzman macrumors newbie

    Joined:
    Jul 8, 2011
    Location:
    SOME WHERE IN A CAVE
    #8
    If its less than 14days old take it back and ask for another one some are faulty from the factory it doesn't matter how much u fix they keep breaking piece after piece.
     
  9. Jarrahammer thread starter macrumors member

    Jarrahammer

    Joined:
    Aug 6, 2011
    Location:
    OC
    #9
    just got back from the store and got a brand new one which im typing from now :)
     

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