New 2012 iMac 27 Trackpad problem

Discussion in 'iMac' started by imac275, Mar 24, 2013.

  1. imac275 macrumors member

    Mar 24, 2013
    I have just set up my new iMac, but seem to have a problem with the Trackpad - it takes 10 minutes to connect to the iMac!

    I first noticed this on the language selection screen as I couldn't get into the OS to set it up.

    Once into OSX, the Trackpad is fine, and operates perfectly without ever disconnecting. As soon as I have to restart the Mac, it will not connect again for 10 minutes leaving my unable to get in at all.

    Has anyone else had this problem, and is there a 'quick' fix? If not, I guess I will try swapping out the Trackpad with Apple.
  2. jpmorais macrumors member

    Mar 9, 2013
    CT, USA
    just delete under bluetooth and re pair

    go settings
    click the trackpad then click the - to remove and re add it
    you might need a wired mouse to do that
  3. imac275 thread starter macrumors member

    Mar 24, 2013
    Apple had agreed to replace my iMac for a different reason, but I have decided to keep the original so this has become a problem again.

    The strange thing is that when the two iMacs were briefly set up side-by-side, this problem went away completely. As soon as the replacement was boxed up, the problem came back on the original machine!

    I have tried deleting and re-pairing the trackpad and I have also tried a different trackpad. I don't suspect the bluetooth module because it works 100% correctly as soonas it is past this initial delay. If I restart the computer, the delay in connecting is there again.

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