New 2016 13" tMBP noise when moving?

Discussion in 'MacBook Pro' started by hawkeye_a, Dec 27, 2016.

  1. hawkeye_a macrumors 6502a

    hawkeye_a

    Joined:
    Jun 27, 2016
    #1
    Unwrapped my new 13" tbMBP today.

    While inspecting the machine, i noticed that when i tilt the unit from left-to-right and viceversa it makes sortof a "clicking" noise (like when you press the trackpad).

    It only seems to do this when the lid is open. It *seems* as though the sound is coming from under the keyboard/trackpad. Can anyone with a 2016 MBP see if their machine does the same? Its a fairly quiet sound so you will need to try it out in a quiet place.

    Cheers
     
  2. TofSanity macrumors 6502a

    TofSanity

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    Oct 29, 2010
    #2
    Could be the fan. I had a 13" tMBP that had that same sound
     
  3. bizack macrumors 6502

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    Apr 21, 2009
    #3
    It's the display.
     
  4. hawkeye_a thread starter macrumors 6502a

    hawkeye_a

    Joined:
    Jun 27, 2016
    #4
    is this "normal"? Or is it a manufacturing defect?

    Can anone with this model mbp try it?

    Cheers
     
  5. CE3 macrumors 6502a

    Joined:
    Nov 26, 2014
    #5
    If it's the sheets behind the display hitting the enclosure, it's nothing to worry about.
     
  6. hawkeye_a, Dec 27, 2016
    Last edited: Dec 27, 2016

    hawkeye_a thread starter macrumors 6502a

    hawkeye_a

    Joined:
    Jun 27, 2016
    #6
    I just noticed that the noise is pronounced when i move the laptop laterally from left to right, with the lid open or closed.

    I'd like to know if this is something to be expected or if i should consider returning it?

    Similar issue on Apple support forums:
    https://discussions.apple.com/thread/7193866?start=0&tstart=0
     
  7. idark77 macrumors 6502

    idark77

    Joined:
    Dec 2, 2014
    #7
    Please shake it Left/Right and if you can hear a noise coming from upper side of chassis ( down to display ) it is due to the hinge of the display. All MBPs have it.
     
  8. jacg macrumors 6502a

    jacg

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    Jan 16, 2003
    Location:
    UK
    #8
    Mine makes a metallic twang/rattle when I tap beside the track pad. Combined with the poor battery life I was getting I have just arranged for it to be replaced. Apple were very helpful given that I live quite far from an Apple Store, so a new CTO is being built and shipped out to me. Meanwhile I can use the rattling one.
     
  9. hawkeye_a thread starter macrumors 6502a

    hawkeye_a

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    Jun 27, 2016
    #9
    Here's a video someone else made with an older MacBook making as similar sound.



    Can any 2016 MBP owners confirm this kind of sound on their machines?
     
  10. idark77 macrumors 6502

    idark77

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    Dec 2, 2014
    #10
    Read my post above, it's the hinge of display.
     
  11. hawkeye_a thread starter macrumors 6502a

    hawkeye_a

    Joined:
    Jun 27, 2016
    #11
    Thanks for your reply. It seems like its coming from the screen.

    But whether its the hinge/screen, is this by design or is it a manufacturing defect?
     
  12. Boneheadxan macrumors regular

    Boneheadxan

    Joined:
    Jul 19, 2009
    #12
    2015 Macbook here and I have this noise as well! It might not qualify as a manufacturing defect. :(
     
  13. mrex, Dec 28, 2016
    Last edited: Dec 28, 2016

    mrex macrumors 68020

    mrex

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    Jul 16, 2014
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    europe
    #13
    no noise here.. (13" tbmbp)

    Edit. Neither of the two I have (2014/2016)
     
  14. idark77 macrumors 6502

    idark77

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    Dec 2, 2014
    #14
    It is by design, I tested a lot of MBP from 2013 to 2016 and all machines have this behavior, believe me.
     
  15. bizack macrumors 6502

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    Apr 21, 2009
    #15
    It's not the hinge. There's a piece of plastic behind the display that isn't held in place with glue or screws. Almost all MBPs have this problem which is considered normal.
     
  16. mrex, Dec 28, 2016
    Last edited: Dec 28, 2016

    mrex macrumors 68020

    mrex

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    Jul 16, 2014
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    europe
    #16
    There are vids / discussions and even ifixit(?) explained it once. Some weird plastic that may move for a some reason. Normal? well, it doesn't sound normal to me that there can be a white panel inside of the screen moving around.

    Edit. The same vid as above.
     
  17. idark77, Dec 28, 2016
    Last edited: Dec 28, 2016

    idark77 macrumors 6502

    idark77

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    #17
    I know that it is the metal part between the hinges and it is normal.
     
  18. bizack macrumors 6502

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    Apr 21, 2009
    #18
    Okay, well, it's not. It's the plastic behind the display. It's well documented.
     
  19. idark77, Dec 28, 2016
    Last edited: Dec 28, 2016

    idark77 macrumors 6502

    idark77

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    Dec 2, 2014
    #19
    No it's not, I know it ( due to hinge guide plate ) also some Genius Bar at Apple Store knows it.
     
  20. hawkeye_a thread starter macrumors 6502a

    hawkeye_a

    Joined:
    Jun 27, 2016
    #20
    Either of the above could cause the sound, there's no point arguing which one it is as it could be different for each individual machine.

    However, in my case, I did try "pinching" the screen between two fingers and shaking and there was no sound.

    So finally, should I bother returning/exchanging it?
     
  21. idark77 macrumors 6502

    idark77

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    Dec 2, 2014
    #21
    Why do you want to return it if it is normal and all MBPs are affected?!?
     
  22. hawkeye_a thread starter macrumors 6502a

    hawkeye_a

    Joined:
    Jun 27, 2016
    #22
    With all due respect, what makes you think this issue is "normal" or affects all tMBPS?

    There is at least one user above who has said they dont experience it.
     
  23. idark77 macrumors 6502

    idark77

    Joined:
    Dec 2, 2014
    #23
    No problem, I can only share my experience. I used a lot of MBPs and all oh them had this issue, all the MBPs of my friends have this issue, I shacked all demo units at Apple Store and all of them have it. Sometimes you need to shake them more to see the issue, or sometimes you need to open the lid or close it and shake them but all had it. If there is only 1% of machines that have not this issue I cannot know.
    Hope this helps you.
     
  24. mrex macrumors 68020

    mrex

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    Jul 16, 2014
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    europe
    #24
  25. idark77 macrumors 6502

    idark77

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    Dec 2, 2014
    #25
    Yes I know, but it was valid for old unibody MBP (before 2012-2013), the newer machines have not this plastic and I can confirm it is due to other, but it is just my opinion based upon my experiences or maybe we are speaking about different issues.

    Here the link about the plastic issue:
    http://6ixpassions.com/post/1095520847/fix-the-ticking-clicking-sound-in-your-macbook-pro
     

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