New 27" IMac - no airport service listed

Discussion in 'iMac' started by zarf99, Aug 27, 2010.

  1. zarf99 macrumors newbie

    Joined:
    Aug 27, 2010
    #1
    I have just bought a new 27" i3 3.2GHz tonight and cant get it to connect to my wifi network. Airport is not listed under networks, only ethernet and firewire. If I run the Apple Hardware Test it says no problems found, but under the hardware profile there is only an ethernet MAC address, and IR, I would have expected to see 2 Mac addresses listed, one for wired ethernet and another for the wireless. I don't know much about Macs, but we have a macbook too and airport is listed on it and it finds the network no problem. Its almost as if there is no wireless card in the IMac.

    Should I take it back to the shop in the morning (Bestbuy - great price £1119 this weekend only) - or have I missed something - is there something I need to do to enable the card - or does it not exist in this model (the spec suggests it does have one).
    thanks

    Niall
     
  2. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #2
    Do you have an AirPort symbol in the Menu Bar? Don't you have an AirPort entry in System Preferences > Network?

    What does Applications / Utilities / System Profiler > Network > AirPort say?
     
  3. zarf99 thread starter macrumors newbie

    Joined:
    Aug 27, 2010
    #3
    Hi spinnerlys, no Airport symbol on menu bar, no airport entry in system preferences either.

    system profiler says

    menu extra:6.2.1 (621.1)
    configd plugin: 6.2.3 (623.1)
    sytem profiler: 6.0 (600.9)
    network preference: 6.2.1 (621.1)
    airport utility: 5.4.2 (542.23)
    io80211 Family: 3.1.1 (311.1)

    cheers

    Niall
     
  4. RedReplicant macrumors 6502a

    Joined:
    Mar 31, 2010
  5. zarf99 thread starter macrumors newbie

    Joined:
    Aug 27, 2010
  6. RedReplicant macrumors 6502a

    Joined:
    Mar 31, 2010
    #6
    That's really weird, looks like you get to go exchange it tomorrow. :eek:
     
  7. zarf99 thread starter macrumors newbie

    Joined:
    Aug 27, 2010
    #7
    Thats what I was thinking, it's back in its box ready to take back tomorrow

    thanks for the repllies

    Niall
     

Share This Page