new 3GS trying to restore

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Foxtrot01, May 6, 2010.

  1. Foxtrot01 macrumors member

    Oct 29, 2009
    Hello, make story short,
    I lost my original backup for my 3GS, my 3GS was acting up, I installed itunes 9 and created a new back up, backup took 12 hours to complete.

    Went to the apple store I checked the application data--> Apple Computer folder and backup and it seems that there was a backup made today.
    pic 1
    [​IMG][/URL] Uploaded with[/IMG]

    they gave a new 3GS, I started itunes, connected 3GS to PC and I got this msg
    pic 2
    [​IMG][/URL] Uploaded with[/IMG]

    googled the problem and got this answer

    pic 3

    Uploaded with

    now I am not sure if I got symantec running on my company's laptop but this is a print screen of the processes, any idea which one should I end to get Itunes working?

    pic 4
    [​IMG][/URL] Uploaded with[/IMG]

    last, if I copy the apple data folder to a dvd(its about 3gb) and I download itunes 9 to another pc, and I copy the apple data folder from the DVD,
    will I be able to restore from backup my iphone?

    please help, thanks.
  2. -aggie- macrumors P6


    Jun 19, 2009
    Where bunnies are welcome.

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