New 5s says no cellular but still calls?

Discussion in 'iPhone' started by cchunk, Jan 27, 2014.

  1. cchunk macrumors 6502

    Joined:
    Jul 31, 2012
    #1
    So I just bought my mom a new 5s. The issue is the phone works. It can call and send texts but whenever I try going on safari it says could not activate cellular data network. You are not subscribed to a data service

    Like I said, it makes call and texts but I'm getting this pop up still. I've tried a hard reset and took out SIM card. Even toggled airplane a few times. Anyone know how to fix this?
     
  2. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #2

    Calls and text has nothing to do with data. Seems your data is not working.
     
  3. cchunk thread starter macrumors 6502

    Joined:
    Jul 31, 2012
    #3
    Hmmm I didn't know that. If it doesn't fix itself by tomorrow afternoon I'll call the carrier or take it back
     
  4. ugcop, Jan 27, 2014
    Last edited: Jan 28, 2014

    ugcop macrumors 6502a

    ugcop

    Joined:
    Mar 15, 2012
    Location:
    Traveling @ Warp Speed ...... USA
    #4
    look at settings/cellular and see if data is turned on


    oops just looked at your op and you are getting a pop-up

    where did you get the sim?
     
  5. cchunk thread starter macrumors 6502

    Joined:
    Jul 31, 2012
    #5
    Lol yes it is.
     
  6. ugcop macrumors 6502a

    ugcop

    Joined:
    Mar 15, 2012
    Location:
    Traveling @ Warp Speed ...... USA
    #6
    sounds like whoever activated the account didn't include a data package.
     
  7. cchunk thread starter macrumors 6502

    Joined:
    Jul 31, 2012
    #7
    Could be possible. The guy who did it was barely even paying attention. Will check tomorrow thanks!
     
  8. TheAnvil macrumors regular

    Joined:
    Nov 25, 2013
    #8
    The carrier may require something in the APN.
     

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