new 6s plus... problem?

Discussion in 'iPhone' started by ashvin.sugandhi, Feb 14, 2016.

  1. ashvin.sugandhi macrumors newbie

    Oct 2, 2009
    So I bought the 6S plus in Rose Gold yesterday at Nubox Raffles Shopping Center Singapore. Unlocked 128GB. I paid for it, then the sales guy opened a sealed box and gave me the phone for inspection. I immediately noticed a very slight gap on the right hand corner between the glass and the aluminium. the seams are flush to the case everywhere else. I showed the sales guy and he actually said he couldnt see it :)

    I asked for a different piece and he told me thats against store policy. I would have to go to apple service centre, and if they said it was defective then Nubox would give me a new phone.

    A pic is attached, what do you guys think? would this be within specs? I dont want to go all the way to the service center, fight for a new phone and then get another with.. who knows? another problem? maybe Im just too OCD.

    Does anyone else have this issue? I can slide a piece of paper into the gap... wonder how that would affect water resistance...

    Thanks, 6s gap.jpg
  2. AustinIllini macrumors demi-god


    Oct 20, 2011
    Austin, TX
    I just pulled my brand new iPhone 6S Plus out of its case and I can't tell if mine is any different than yours.

    My vote goes for your phone is fine.
  3. tylamb19 macrumors member

    Dec 27, 2014
    Is the glass "coming off of the phone" (raised toward the user from the aluminum), or is it just a linear displacement (moved sideways with no raising)? I would think that Apple would replace the device if the screen is raised off of its mountings, but maybe not if it is just a little bit off of the aluminum but not raised.
  4. ashvin.sugandhi thread starter macrumors newbie

    Oct 2, 2009
    That's a great point. Nope, the glass isn't raised or lifting off the screen. When i push down on that area there is no vertical play. The displacement is linear. So.. I guess she's a keeper :)

  5. macrumors regular

    Nov 25, 2015
  6. willmtaylor macrumors G3


    Oct 31, 2009
    A Natural State
    Looking at your photo, I haven't the slightest what you're seeing. Looks fine to me, but you're there and I'm not. It's your money. Just know, that your time and energy are worth something and that you also run the risk of swapping the phone for a unit with worse "issues."
  7. noobinator macrumors 603


    Jun 19, 2009
    Pasadena, CA
    Yeah, that looks like an iPhone alright. A normal one.
  8. BeeGood macrumors 68000


    Sep 15, 2013
    Lot 23E. Somewhere in Georgia.
    I see what you're looking at. It looks kind of like a linear gap along the corner seam, but if you don't notice any screen movement or flexing I wouldn't go through the hassle of a return.

    Give it a few months and if you do notice creaking or screen movement, you'll be able to get a repair under warrant.
  9. nburwell macrumors 68040


    May 6, 2008
    Just compared my 6s to your picture. You're absolutely fine.
  10. ashvin.sugandhi thread starter macrumors newbie

    Oct 2, 2009
    thanks to all for the feedback. im keeping the phone, its awesome. i just get anal when i see any (perceived) defect after spending so much money!

  11. kbty824 macrumors member

    Sep 15, 2014
    Just to give another side to this... My iPhone 6plus did have a minor gap located to the left of the lightning port. I took it to the Apple Store and the Apple Genius said that the glass can be replaced....15 mins later after replacing the front glass, it was still exhibiting the same issue. Long story short, they issued me a brand new phone.

    The following screen shot isn't mine, but is an accurate depiction of the gap that I had....(goes to show you that I wasn't the only one with this issue...)

  12. Corgirat macrumors regular

    Feb 19, 2016
    I had the same issue with my 6s+ in rose gold 128g. Mine was on the left side around top left corner and volume button. I booked an appointment with Genius Bar and they replaced it with a new phone when I mentioned possible water damage due to this gap. Also mine was over 90 days after purchase. I hope this helps. It did bother me a lot too. I also showed the gap to apple guys at the store comparing it to the demos.

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